IT Executive
7 days ago
**JOB RESPONSIBILTIES**
- Provide first and second-line support for ERP and e-commerce systems, addressing user inquiries and technical issues promptly.
- Monitor system performance, identify potential issues, and implement preventive measures to ensure optimal functionality.
- Collaborate with cross-functional teams to gather requirements and implement system enhancements or integrations.
- Develop and maintain documentation, including user guides, system configurations, and troubleshooting procedures.
- Assist in the training of end-users, ensuring they are equipped to utilize ERP and e-commerce platforms effectively.
- Coordinate with external vendors or service providers for system updates, patches, and troubleshooting.
- Ensure data integrity and security within the ERP and e-commerce systems.
- Participate in system upgrades, migrations, and other IT projects as required.
**JOB REQUIREMENTS**
- Minimum Diploma in Information Technology, Computer Science, or a related field.
- Strong problem-solving skills with the ability to convey technical information to non-technical users.
- Familiarity with web technologies and integration tools.
- Ability to work independently and as part of a team in a fast-paced environment.
- Willing to work at the **HQ located in Puchong (3 mins to One City, USJ).**
Pay: RM2,500.00 - RM3,500.00 per month
**Benefits**:
- Additional leave
- Free parking
- Health insurance
- Opportunities for promotion
- Professional development
Schedule:
- Monday to Friday
Supplemental Pay:
- Yearly bonus
Application Question(s):
- Are you willing to work at the HQ located in Puchong (3 mins to One City, USJ)?
- What is your current salary?
**Experience**:
- ERP support: 1 year (required)
Work Location: In person
Expected Start Date: 10/07/2025
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