Postal Coordinator
1 week ago
**ROLES, RESPONSIBILITY AND AUTHORITY**:
a) Prepare Customs declaration forms in advance using pre-alert documents, including the shipper’s CN38 and House Air Waybill (HAWB).
b) Expedite the Customs clearance process to meet customers' delivery requirements and deadlines.
c) Work closely with all internal departments to ensure smooth coordination and communication throughout the clearance process.
d) Follow instructions from the Head of Department (HOD), Customer Service (CSSV), and other relevant external and internal departments.
e) Ensure all job files are thoroughly checked and completed.
f) Full utilization of WMS - Postal System
g) Correct Postal items picked as per order requirement and Orders prepared on time for Customs/airline submission
h) Manage timely and correct booking of outbound shipments with airlines for postal project.
i) Inventory count matches physical stock and Track rejected orders and rework volumes.
e) Ensure all internal and external records (e.g., Customs forms, reports, and general checklists) are updated accurately and in a timely manner.
f) Carry out any additional tasks assigned by supervisors or management as required.
g) Assist the Branch Manager in achieving departmental goals and objectives by contributing to efficient and compliant Customs operations.
**QUALIFICATION AND EXPERIANCE**:
**Independently managed to complete daily job & tasks.**
b) Must have at least 1 year of working experience in a relevant industry.
c) Able to use Microsoft Office, SMK and Excel.
d) Good in writing and able to communicate in English.
e) Hardworking and able to work on weekends / public holidays.
f) Good Team Player, discipline and ability to follow instruction.
Pay: RM2,000.00 - RM2,500.00 per month
**Benefits**:
- Health insurance
- Maternity leave
- Opportunities for promotion
- Professional development
Schedule:
- Rotational shift
Supplemental Pay:
- Overtime pay
- Yearly bonus
**Education**:
- Diploma/Advanced Diploma (required)
**Experience**:
- Custom Declaration Form: 1 year (required)
**Language**:
- English (required)
- Bahasa Melayu (required)
Work Location: In person
