Housekeeping Supervisor

**Staff Supervision**: Assist in supervising and coordinating the activities of housekeeping staff, including room attendants, housekeepers, and janitorial staff, ensuring adherence to cleaning standards and schedules.
- **Training and Development**: Provide training, guidance, and support to housekeeping personnel, ensuring they understand their duties, safety procedures, and quality standards.
- **Quality Control**: Conduct inspections of guest rooms, public areas, and facilities to ensure cleanliness, neatness, and compliance with established standards. Address any deficiencies or issues promptly.
- **Inventory Management**: Assist in managing housekeeping supplies and amenities, including ordering, receiving, and storing supplies efficiently to maintain adequate stock levels while controlling costs.
- **Guest Satisfaction**: Monitor guest feedback and address any housekeeping-related concerns or complaints promptly and professionally, striving to exceed guest expectations and enhance satisfaction.
- **Room Assignments**: Assist in coordinating room assignments and prioritizing cleaning tasks based on guest arrivals, departures, and special requests, ensuring efficient use of resources and timely turnover of rooms.
- **Safety and Compliance**: Ensure compliance with health and safety regulations, sanitation standards, and company policies, including proper use of cleaning chemicals and equipment.
- **Maintenance Coordination**: Collaborate with maintenance and engineering teams to address any maintenance or repair needs identified during housekeeping inspections, ensuring a safe and functional environment for guests and staff.
- **Communication**: Maintain effective communication with housekeeping staff, other departments, and management, sharing relevant information, updates, and feedback to facilitate smooth operations.
- **Reporting and Documentation**: Assist in maintaining accurate records, reports, and documentation related to housekeeping activities, including room status, cleaning schedules, inventory usage, and incident reports.
- **Problem Solving**: Handle any issues or emergencies that arise during shifts, such as spills, accidents, or guest requests, taking appropriate action to resolve the situation quickly and efficiently.
- **Continuous Improvement**: Identify opportunities for process improvements, cost savings, and service enhancements within the housekeeping department, providing input and suggestions for operational enhancements.

**Job Types**: Full-time, Permanent

Pay: RM2,500.00 - RM2,800.00 per month

**Benefits**:

- Dental insurance
- Flexible schedule
- Health insurance
- Maternity leave
- Meal provided
- Opportunities for promotion
- Professional development

Work Location: On the road

Expected Start Date: 10/01/2025