Current jobs related to App Support Officer - Johor Bahru - MINDE Group

  • App Support Officer

    4 weeks ago

    Johor Bahru, Malaysia MINDE Group Full time

    Attend to online user enquiry, assist them to solve any basic apps issues - Handle escalations and manage client expectations on an ongoing basis - Identify and document user and system issues - Raise ticket to allow development team or vendor to resolve the issue - Update and manage any defects, issues tickets appropriately - Manage stakeholder...

  • Apps Support

    2 days ago

    Johor Bahru, Malaysia Leo Technology Sdn Bhd Full time

    Our new clients who is providing and supporting worldwide user in 365 days a year, 24hours a day, 7 days a week. **Responsibilities**: - Attend to online user enquiry, assist them to solve any basic apps issues - Handle escalations and manage client expectations on an ongoing basis - Identify and document user and system issues - Raise ticket to allow...

  • Sale Promoter

    4 weeks ago

    Johor Bahru, Malaysia CLERK OFFICER Full time

    _We are looking for an Administrative Officer to join our team and support our daily office procedures._ - Undertake basic bookkeeping tasks and issue invoices, checks etc. - Assist in office management and organization procedures - Perform other office duties as assigned Pay: RM2,000.00 - RM3,000.00 per month **Benefits**: - Maternity leave -...

  • App Support Officer

    1 week ago

    Johor Bahru, Malaysia MINDE Group Full time

    **Industry**:IT/ Technology - **Location**:City Square Tower - **Working hour: Day & Night Shift (Rotational)** - **Working Nature: 4 working days, 3 off days** - Attend to online user enquiry, assist them to solve any basic apps issue - Handle escalations and manage client expectations on an ongoing basis - Identify and document user and system issues -...

  • App Support Officer

    7 days ago

    Johor Bahru, Malaysia MINDE Group Full time

    **Industry**:IT/ Technology - **Location**:City Square Tower - **Benefits**:Shift allowance, KPI incentive, dental allowance, medical card, and more - **Working hour: Day & Night Shift (Rotational)** - **Working Nature: 4 working days, 3 off days** - Attend to online user enquiry, assist them to solve any basic apps issue - Handle escalations and manage...

  • App Support Officer L City Square L Chinese Speaker

    2 weeks ago

    Johor Bahru, Malaysia MINDE Group Full time

    **Responsibilities** - Attend to online user enquiry, assist them to solve any basic apps issues - Handle escalations and manage client expectations on an ongoing basis - Identify and document user and system issues - Raise ticket to allow development team or vendor to resolve the issue - Update and manage any defects, issues tickets appropriately - Manage...

  • App Support Officer

    4 weeks ago

    Johor Bahru, Malaysia MINDE Group Full time

    Identify and document user and system issues - Ownership of all issues that are raised, through to closure regardless of which development team or vendor ultimately resolves the issue - Maintain a knowledge base of known defects, issues, process, techniques etc. - Update and manage problem tickets appropriately - Manage stakeholder relationships with...

  • App Support Officer

    1 week ago

    Johor Bahru, Malaysia MINDE Group Full time

    持续运行24/7值班，提供一级应用支持。 - 协助维护24/7应用程序和高可用性系统。 - 识别和记录用户和系统问题。 - 对提出的所有问题负责，直到问题得到解决，无论最终是哪个开发团队或供应商解决问题。 - 维护已知缺陷、问题、流程、技术等的知识库。 -...

  • App Support Officer

    4 hours ago

    Johor Bahru, Malaysia MINDE Group Full time

    Identify and document user and system issues - Ownership of all issues that are raised, through to closure regardless of which development team or vendor ultimately resolves the issue - Maintain a knowledge base of known defects, issues, process, techniques etc. - Update and manage problem tickets appropriately - Manage stakeholder relationships with...

  • App Support Officer

    5 days ago

    Johor Bahru, Malaysia MINDE Group Full time

    Job Description: - Assessing problems - Identifying and assessing technological solutions - Troubleshooting and solving existing problems - Working with cross-functional teams - Providing on-call support - Maintaining records and writing reports Job Requirements: - A degree in business administration, information systems, computing studies, IT or any...

  • Office Support Specialist

    5 hours ago

    Johor Bahru, Johor, Malaysia Eastfound Malaysia Sdn Full time

    We offer a competitive salary and benefits package, opportunities for professional growth and development, a dynamic and supportive work environment, and comprehensive employee welfare programs.About Our TeamWe are a diverse and inclusive team of professionals dedicated to delivering exceptional results. Our team members are passionate about their work and...

  • Administrative Support Specialist

    1 week ago

    Johor Bahru, Johor, Malaysia R&F Development Sdn Bhd Full time

    Job DescriptionThe Residential Department at R&F Development Sdn Bhd is seeking a highly organized and detail-oriented Administrative Support Specialist to assist the Superior/Manager in daily operations. This role involves performing administrative/clerical jobs, answering transfer calls, processing payment submissions, and maintaining document filing...

  • App Support Officer

    6 days ago

    Johor Bahru, Malaysia MINDE Group Full time

    Identify and document user and system issues - Ownership of all issues that are raised, through to closure regardless of which development team or vendor ultimately resolves the issue - Maintain a knowledge base of known defects, issues, process, techniques etc. Update and manage problem tickets appropriately - Manage stakeholder relationships with...

  • Administrative Support Officer

    1 week ago

    Johor Bahru, Johor, Malaysia Nutrifish Product Sdn Bhd Full time

    About Nutrifish Product Sdn BhdWe are a dynamic and forward-thinking company seeking an experienced Administrative Support Officer to join our team. The ideal candidate will be responsible for providing administrative support to the operations department, ensuring seamless day-to-day operations.Key Responsibilities:Register customer's purchase orders into...

  • App Support

    7 days ago

    Johor Bahru, Malaysia Leo Technology Sdn Bhd Full time

    **Requirements**: - Able to texting and understand Mandarin & English will do - Ready to work on 12hours rotational shift & Public Holiday - Immediate available is good to join us - ** Working Location: City Square Office Tower JB**: - 20pax is required for new set up team, do recommend your friend to us **Responsibilities**: - Identify and document user...

  • Sales Support

    4 weeks ago

    Johor Bahru, Malaysia Megalive Biosciences Sdn Bhd Full time

    In charge of merchandising work at designated pharmacy outlet - Responsible to cover retail outlet in merchandising, stock check and replenishment, product display - To monitor stock movement at stores - To work together with Sales Executive/ Area Manager/ Key Account Manager to ensure that stocks availability at the maximum level for maximum sales...

  • Sales Support

    4 hours ago

    Johor Bahru, Malaysia Megalive Biosciences Sdn Bhd Full time

    In charge of merchandising work at designated pharmacy outlet - Responsible to cover retail outlet in merchandising, stock check and replenishment, product display - To monitor stock movement at stores - To work together with Sales Executive/ Area Manager/ Key Account Manager to ensure that stocks availability at the maximum level for maximum sales...

  • App Support Officer

    4 weeks ago

    Johor Bahru, Malaysia MINDE Group Full time

    **Job Responsibility** - Ownership of all issues that are raised, through to closure regardless of which development team or vendor ultimately resolves the issue Maintain a knowledge base of known defects, issues, process, techniques etc. - Update and manage problem tickets appropriately Manage stakeholder relationships with management, other technology...

  • App Support Officer

    1 day ago

    Johor Bahru, Malaysia MINDE Group Full time

    **Job Responsibility** - Ownership of all issues that are raised, through to closure regardless of which development team or vendor ultimately resolves the issue Maintain a knowledge base of known defects, issues, process, techniques etc. - Update and manage problem tickets appropriately Manage stakeholder relationships with management, other technology...

  • Global Support Specialist

    4 days ago

    Johor Bahru, Johor, Malaysia SQC Management (Penang) Sdn Bhd Full time

    About the Position: We are seeking a skilled Global Support Specialist to join our team. As a key member of our customer support department, you will be responsible for delivering exceptional customer experiences across various channels.About Our Client:Our client is a Singaporean multinational technology company that offers a super-app for ride-hailing,...

App Support Officer

2 weeks ago

Johor Bahru, Malaysia MINDE Group Full time

Attend to online user enquiry, assist them to solve any basic apps issues
- Handle escalations and manage client expectations on an ongoing basis
- Identify and document user and system issues
- Raise ticket to allow development team or vendor to resolve the issue
- Update and manage any defects, issues tickets appropriately
- Manage stakeholder relationships with management, other technology teams or end-user clients on a day to day basis
- Be a user to test new apps and feedback the test result
- Work closely with business users and build good rapport
- Any other task assigned by superior from time to time

**Salary**: Up to RM3,500.00 per month

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Johor Bahru: Reliably commute or planning to relocate before starting work (required)

**Language**:

- Mandarin (preferred)

Shift availability:

- Day Shift (preferred)
- Night Shift (preferred)