Customer Service Event Assistant

2 days ago

Melaka, Malaysia Cases by JCH Sdn Bhd Full time

**Position: Customer Service cum Event Assistant**

**Location HQ: Taman Teknologi Cheng, Melaka**

**Responsibilities**:

- Assist with event setup and teardown before and after events
- Pick, pack, load and organize event items based on checklist
- Deliver and collect event inventory (including outstation/ KL events)
- Support pop-up booths and weekend events when required
- Handle sales and customer interaction during events
- Maintain clean, organized and attractive booth setup
- Manage event stock and ensure items are complete and in good condition
- Coordinate basic event logistics with internal team
- Train and guide part-time event staff to ensure smooth operations
- Perform any ad-hoc tasks assigned by superior

**Requirements**:

- Experience in events, retail or sales is an advantage
- Good communication and customer service skills
- Strong problem-solving skills and independent working attitude
- Physically fit and able to carry event equipment
- Willing to travel and work weekends or evenings when needed
- Responsible, punctual, disciplined and teamwork-oriented
- Able to multitask in fast-paced environment
- Must hold valid GDL License

**Job Types**: Full-time, Permanent

Pay: RM1,800.00 - RM2,000.00 per month

Application Question(s):

- Do you have GDL License?
- Are you okay if this position requires you to work outstation?
- Do you have any customer service experience?

**Education**:

- STM/STPM (required)

Work Location: In person

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