CRM Specialist

**Job Overview**:
We are looking for a **CRM Specialist** to lead marketing event planning and implement CRM strategies to enhance customer relationships, engagement, and loyalty.

**Key Responsibilities**:

- Plan and execute marketing events to attract customers.
- Develop CRM strategies to improve customer retention and engagement.
- Design customer engagement programs to enhance satisfaction.
- Optimize targeted marketing campaigns through segmentation strategies.
- Monitor and improve CRM performance metrics and processes.
- Maintain accurate customer data and ensure compliance with privacy regulations.

**Requirements**:

- Diploma or higher in Marketing, Business Administration, or a related field.
- Experience in CRM, customer engagement, or marketing.
- Strong analytical skills with experience in CRM tools.
- Excellent organizational and project management skills.
- Understanding of data privacy regulations and CRM best practices.
- Strong communication and interpersonal skills.

Pay: RM3,500.00 - RM5,000.00 per month

Schedule:

- Monday to Friday

Application Question(s):

- Do you have experience in CRM, customer engagement, or marketing? (Yes/No)
- Briefly describe your experience working with CRM tools and customer data. (Open-ended)
- Are you available to work on weekends occasionally for events/roadshows? (Yes/No)

Work Location: In person