Retail Service Associates

2 weeks ago

Ipoh, Malaysia Hard Rock Cafe Ipoh Full time

**Job Responsibility**:

- Greeting guests.
- Answering questions - accurately and politely.
- Answering the phone.
- Making proficient sales transactions - using a point-of-sale system.
- Handling cash and other forms of payment.
- Maintaining proper cash drawer balances.
- Directing guests to areas/restrooms.
- Demonstrating impeccable product knowledge.
- Determining guests’ needs - by actively engaging them in 1-on-1 conversations and informing guests of product features & benefits.
- Suggestive selling - using proven techniques (i.e., related items, higher-quality items, transitional phrases).
- Maintaining a clean and organized store.
- Maintaining proper product stock levels - through retail pulls & inventories.
- Displaying Retail product - through HRC’s visual display standards.
- Performing opening, closing & side duties - cleaning glass, polishing brass, sweeping & vacuuming the floor, folding product, etc.
- Assuring the complete satisfaction of each and every guest.
- Creating memorable experiences.
- Entertaining guests to create “Raving Fans.”

**Job Requirement**:

- At least 1 year of working experience in the related field is required for this position.
- Applicants must be willing to work in Puteri Harbour
- Preferably Junior Executives specializing in Sales - Retail/General or equivalent.
- 2 Full-Time position(s) available.

**Job Types**: Full-time, Permanent

Pay: RM1,700.00 - RM2,000.00 per month

**Benefits**:

- Meal provided
- Opportunities for promotion
- Professional development

Schedule:

- Rotational shift
- Weekend jobs

Supplemental Pay:

- Commission pay

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