Supervisor (Steakhouse)

**Join Our Team**

**Key Responsibilities**:

- **Lead with Vision**: Use your communication skills to inspire and guide others, advocating sound decision-making and fostering integrity within the team.
- **Customer-Centric Service**: Aim to exceed guest expectations by delivering unforgettable experiences, anticipating needs, and refining service processes.
- **Build a Cohesive Team**: Promote mutual trust, respect, and teamwork among your staff. Lead by example and empower your team to reach new heights.
- **Hands-On Supervision**: Oversee daily operations, ready to jump in and perform duties when needed to keep the outlet running smoothly.
- **Role Model Excellence**: Demonstrate professionalism in every aspect of the job, setting a standard for staff to follow.
- **Nurture Growth**: Coach and develop your team’s skills, providing guidance and feedback to ensure continuous improvement.
- **Operational Excellence**: Drive daily efficiency, maintain high-quality standards, and ensure the outlet meets customer expectations.
- **Motivate and Inspire**: Set clear performance goals, provide direction, and monitor progress to ensure peak performance.
- **Decision-Making**: Analyze situations and provide effective solutions, maintaining a positive impact on daily operations.
- **Promote Learning**: Identify training needs, create programs, and mentor staff to build their skills.
- **Goal-Driven Planning**: Set and achieve specific targets to keep operations organized and efficient.
- **Maintain Productivity**: Uphold high productivity standards and help your team stay focused.
- **Align Goals**: Coordinate departmental objectives to achieve our mission and ensure smooth, cohesive operations.
- **Budget Accountability**: Manage costs and meet monthly financial targets.
- **Innovate and Market**: Plan exciting promotions, infuse creativity into setups and events, and collaborate with marketing to boost the restaurant’s visibility and revenue.

**Key Duties**:

- Engage with guests, collect feedback, and ensure satisfaction.
- Monitor staffing levels to meet operational and financial targets.
- Ensure the team has the resources they need, from uniforms to equipment.
- Empower staff to deliver excellent service while addressing questions and concerns.
- Resolve guest issues, escalating as needed.
- Lead by example, uphold standards, and ensure performance aligns with expectations.
- Conduct staff training, handle scheduling, and maintain all essential reports.
- Support daily shift operations and manage restaurant standards in the absence of the Outlet Manager.

Pay: From RM3,500.00 per month

**Benefits**:

- Dental insurance
- Free parking
- Health insurance
- Maternity leave
- Meal provided
- Parental leave

Schedule:

- Afternoon shift
- Day shift
- Early shift
- Holidays
- Weekend jobs

Supplemental Pay:

- Overtime pay
- Yearly bonus

**Experience**:

- Japanese: 3 years (required)