SOC Team Lead

**About this opportunity!**: We are now looking for a Service Reliability Lead, to be fully accountable for the Service Assurance functions for the contract. This role will work within the scope of the contract and effectively take ownership for reactive, preventative & predictive maintenance of the Service. It is a customer-facing role and will also be a...

1. Ensure guests’ needs and expectations are met by providing an efficient and professional service. 2. Lead by example by demonstrating exemplary professionalism. 3. Attend to guests’ needs and complaints promptly and politely. 4. Resolve all potential service failure issues. 5. Perform duties in the best interest of the Company, ensuring that the...

Location: Sunway, Malaysia Work Schedule: 12 hours shift, rotation schedule Basic Salary: RM4500 and above Shift Allowance: RM300 fixed **Qualification** - Years of experience: At least 5-7 years’ experience in Telecom. Significant part of this experience must be in the Telecom Network. - Qualifications: Min Degree in Electrical...

**As Lead**: - Develop and maintain product-market fit for the business - Ensure that the product development is aligned with the business strategy - Continue to keep the design team creating products with a user-focused approach - Strategy and Plan - Develop strategic, user-focused digital experiences for multiple key audiences. - Identify and create user...

Lead a team of Customer Services agent (Front-Offices, Back-Offices, Billing Auditors...) - Ensure the targets (performance, quality, cost) are reached by the team who is responsible for - Lead the team by bringing team spirit, encouraging continuous improvement initiatives - Coach the team by sharing his/her experience and bringing trust and...

Overview:The role of Restaurant Supervisor is crucial in delivering exceptional dining experiences to our guests.Main Accountabilities:To lead a high-performing Food & Beverage teamTo maintain the highest standards of food safety and qualityTo drive sales growth through effective customer service and upsellingRequirements:A strong background in Food &...

Execute and coordinate quarterly lead generation and evergreen campaigns on all platforms. - Assist in managing enquiries and communications from all platforms. - Follow up and update lead statuses and compilation of leads based on grouping in CRM system. - To manage master database, segment contacts and database clean up in CRM system. - Assist in managing...

Location : Bandar Sunway Industry : Office Automation MNC Skills **:CPA, ACCA, CIMA, CA, Degree in Accounting, Handling daily operation in Finance department, Ensure data process is compliance with company policies, Good taxation, financial analysis and budgeting knowledge, Fixed Asset and treassury** **Requirements**: - Degree in Accounting, CPA/ ACCA/...

COMFORTABLE COMPANY!! - DEALING WITH CUSTOMER FACE TO FACE. - LEAD AND GUIDE TEAM TO ACHIEVE TARGET. - TRAINING AND RECRUITMENT - WILLING TO TRAVEL - CAREER ADVANCEMENT AWARD **Job Types**: Full-time, Internship, Commission **Salary**: RM1,800.00 - RM4,000.00 per month **Education**: - Bachelor's (preferred) **Experience**: - Public Speaking: 1 year...

**About this opportunity!**: We are now looking for a Service Owner, accountable for the end to end Service ownership and contractual delivery including all BSS Service functions that relate to the specific customer Managed Service (MS) solution. The Service Owner will be focused on the financial and delivery performance (including the performance in...