Reservation Agent

1 day ago

Kuala Lumpur, Malaysia Dorsett Hartamas, Kuala Lumpur Full time

Job Descriptions
- Strong customer service skills and able to maintains highest standard of professionalism and attitude with guest, bookers, group, travel agents and internal room reservation related matters.
- Processes reservations by mails, telephone, fax or central reservation system with upmost accuracy and attention to detail.
- Ensure prompt and accurate responses to all incoming correspondence pertaining to room reservations,
- Responsible to follow-up on payment bookings, keep records on reservation traces daily and ensure proper filling for booking correspondences.
- Adhere to all company credit policies to ensure all revenue expected will be received
- Performs other duties as and when required.

Job Requirements
- At least 1 year(s) of working experience in the related field is required for this position.
- Good spoken and written communication abilities in Bahasa Malaysia and English, Mandarin is an added advantage
- Able to work independently and with minimum supervision
- Pleasant with positive attitude
- Fresh graduates are encouraged to apply

**Job Types**: Full-time, Permanent, Fresh graduate

Pay: RM1,900.00 - RM2,300.00 per month

**Benefits**:

- Dental insurance
- Health insurance
- Maternity leave
- Meal provided
- Opportunities for promotion
- Parental leave

Schedule:

- Afternoon shift
- Day shift
- Evening shift
- Weekend jobs

Supplemental Pay:

- Attendance bonus
- Overtime pay
- Performance bonus
- Yearly bonus

**Location**:

- Kuala Lumpur (required)

Work Location: In person

Expected Start Date: 03/10/2025

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