Application Support Lead
2 days ago
**Responsibilities**:
- Coordinating with the development team to resolve any outstanding issues.
- Develop and maintain service level agreements (SLAs), operational level agreements (OLAs), and performance metrics to measure and report on service performance.
- Managing and prioritizing multiple tasks and projects under tight deadlines.
**Operational**:
- Enforce ITIL Practices, ensure team following the standard processes.
- Capability to handle business complaints/ queries, coordinate and work well with the team to manage effectively
**Strategic**:
- Strategic thinking in resolving escalations/ challenges encountered by internal team and vendors
**Governance**:
- Ensure managed service partner abide the correct process (access, deployment, testing)
- Weekly/ Monthly review to ensure team works towards the expected KPI on resolving issues or requests
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Application Support Lead
2 days ago
Malaysia Chubb Full time**Responsibilities**: - Coordinating with the development team to resolve any outstanding issues. - Develop and maintain service level agreements (SLAs), operational level agreements (OLAs), and performance metrics to measure and report on service performance. - Managing and prioritizing multiple tasks and projects under tight...
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Application Support Manager/Team Lead
4 days ago
KL Eco City Kuala Lumpur, Malaysia, Malaysia Cartrack Full timeWe are a world-leading smart mobility SaaS company with over 2,000,000 subscribers across 23 countries and we are looking for an Application Support Manager/Team Lead to join our team. Our teams are collaborative, vibrant and fast-growing and all team members are empowered with the freedom to influence our business with ideas that drive innovation and...
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Team Lead- Field Application Engineer
1 week ago
Malaysia Advanced Energy Full timePOSITION SUMMARY: The Team Lead- Field Application Engineer is the key contact between customers and project team in South East Asia region.He/she is responsible for providing customers with technical support in the field necessary to properly apply and operate AE products. The FAE will develop solutions to problems that range from simple product/application...
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Application Support Engineer
2 weeks ago
Kuala Lumpur Office, Malaysia Guidewire Full time $38,400 - $76,800 per yearSummaryAre you passionate about customer success? Do you like digging into code and have a drive to continuously learn and solve problems? Do you want to be part of a global team that provides the best customer service in the industry? If so, come join us At Guidewire, we make software that offers Property and Casualty (P&C) insurance companies the tools to...
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Web Application Product Manager
15 hours ago
Malaysia 12u12 Full timeWeb Application Product Manager **Responsibilities**: - Conduct studies, analyze and consolidate consumer information/data - Provide insightful analysis on competitive product features, pricing, market trends, segmentation studies, consumer behavior, etc. and convert into strategy - Test product to ensure implementation meeting specifications - Provide...
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Technical Support Engineer Lead
1 week ago
Malaysia Office -Penang Centific Full timeAbout CentificCentific is a frontier AI data foundry that curates diverse, high-quality data, using our purpose-built technology platforms to empower the Magnificent Seven and our enterprise clients with safe, scalable AI deployment. Our team includes more than 150 PhDs and data scientists, along with more than 4,000 AI practitioners and engineers. We...
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Web Application Market Research Executive
15 hours ago
Malaysia 12u12 Full timeWeb Application Market Research Executive **Responsibilities**: - Conduct studies, analyze and consolidate consumer information/data - Provide insightful analysis on competitive product features, pricing, market trends, segmentation studies, consumer behavior, etc. and convert into strategy - Assist superior in ad-hoc assignments and take lead role in...
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Application Engineer
2 weeks ago
OCBC Malaysia, Cyberjaya OCBC Full time 40,000 - 80,000 per yearWHO WE ARE:As Singapore's longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires. Today, we're on a journey of...
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Application Development Expert
2 weeks ago
Malaysia TDCX Full time 80,000 - 120,000 per year#BeMore Do you aspire to have a rewarding career where you can thrive, grow, and achieve your career aspirations? Unlock your full potential at work with TDCX, a leading global BPO company.Work with the world's most loved brands and connect with inspiring, diverse people. Join our team and begin your journey to #BeMore Top reasons to work with...
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Search Lead, Malaysia
1 week ago
Malaysia Watson Institute Full timeOverview of Watson InstituteWatson Institute powers transformative Fellowships in partnership with leading corporations and foundations to support highly promising entrepreneurs and leaders from underserved backgrounds. The Fellowships provide proven entrepreneurship and leadership skills training, committed mentorship, community development stipends,...