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Associate, Operations Quality

3 weeks ago

Johor Bahru, Malaysia Celestica Full time

Performs tasks such as, but not limited to, the following:

- Working knowledge of Out-going inspection
- Strong understanding of documentation processes & quality systems.
- Strong understanding of ISO standards.
- Act as the role of customers' representatives.
- Verify the EOL (End of Line) data and sent to the customer as per the requested frequency
- Certify the End of Line Trainers and Operators
- Support EOL in term of Quality issue and monitor in-process yield to ensure that they are in control for EOL.
- Report the quality of the product as seen by the customers
- Able to perform basic troubleshooting based on the documents
- Understand and responsible for the R&R
- Feedback the new defects to HP with the required information
- Ensure the data accuracy and send out daily EOL reports
- Work with Production and Engineering group to determine root cause corrective/preventive action plan regarding internal quality issues
- Implement appropriate tools to monitor critical processes defined by process engineer (i.e. control chart, histogram, Cp & Cpk, GR&R etc.) for the EOL
- Facilitate communication between the factory and customers on quality-related matters
- Coordinate actions to be carried out in meeting the customers' representative
- Coordinate with respective engineers regularly to prevent the occurrence of product non-conformity during the production run.
- Language is English and Malay.
- Handle the quality incidents in production through manufacturing systems.(Rework/EC(Engineering Change)/RMA((Returned Material Authorization)/)/OBA(Out of Box Audit) /Training)
- Supports audits to help maintain compliance, particularly for the validation on corrective actions (system/process/product)
- Monitor quality KPIs and in process issues - RFPY(Rolled First Pass Yield)/OBA(Out of Box Audit) - RMA (Returned Material Authorization)/DPQL(Delivered Product Quality Level) - Customer feedback - LRR(Line Reject Rate)/ RI Flag(Receiving Inspection Flag)/WWQA(World Wide Quality Alert)
- Assist to document the quality instructions and quality reports based on customer/product/material requirement
- Provide production line workflow support (Shop Floor Control System routine activities, Purge process, Trial run,etc.)
- Perform the first article inspection for supplier and customer parts & products and all changes

**Knowledge/Skills/Competencies**:

- Knowledge of quality metrics ,ISO and IPC standards and processes
- Knowledge of manufacturing processes
- Basic quality tools (7 tools, SPC, etc) Good analytical and problem solving skills.
- Ability to effectively communicate with a wide variety of internal and external customers.
- Good team work

**Physical Demands**:

- Repetitive manual movements on handling the EOL equipments
- Sustained visual concentration on small areas, such as monitors, screens
- The job works in a normal office environment with no undue exposure to noise, odours, dust, drafts, etc

**Typical Experience**:

- 1 to 2 years

**Typical Education**:

- Bachelor’s degree

**Notes**:
Celestica is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on any protected status (including race, religion, national origin, gender, sexual orientation, age, marital status, veteran or disability status or other characteristics protected by law).

**COMPANY OVERVIEW**:
Celestica (NYSE, TSX: CLS) enables the world’s best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development - from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud.

Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers.

Celestica would like to thank all applicants, however, only qualified applicants will be contacted.

Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.