Admin Executive

5 days ago

Petaling Jaya, Malaysia PACED LEARNING ACADEMY Full time

We are seeking a **proactive and detail-oriented Admin Executive** to support the daily operations of our enrichment centre, focusing on both physical and online class coordination and parent communication. You will play a key role in ensuring a seamless experience for both our teachers and parents, while maintaining the smooth running of our physical and virtual classroom operations.

**Key Responsibilities**:
**Administrative & Class Coordination**
- Manage class scheduling and updates across digital calendars and online platform.
- Set up and adjust lessons based on teacher availability and student changes.
- Track and compile weekly student attendance records.
- Coordinate lesson rescheduling and makeup classes when needed.
- Maintain accurate and updated teacher schedules on the shared drive.

**Parent Communication**
- Send reminders for upcoming lessons, assessments, and payments.
- Follow up on assessment scheduling and feedback collection.
- Provide updates on class events or changes.

**Lead Management**
- Respond to new leads and inquiries from online platforms and walk-ins at the physical centre.
- Maintain lead tracking records and ensure timely follow-ups to increase enrolments.

**Technical Support**
- Provide real-time technical support during online lessons conducted via ClassIn.
- Troubleshoot basic tech issues to ensure uninterrupted class delivery.

**Tracking & Reporting**
- Compile enrollment statistics and student progress reports.
- Assist in gathering and organizing feedback from teachers.

**Requirements**:

- At least 1 year of administrative experience, preferably in an education or enrichment setting.
- Proficient in online communication tools, Google Drive, and calendar scheduling platforms.
- Familiarity with online classroom tools (e.g., ClassIn) is a strong advantage.
- Strong written and verbal communication skills in English; Mandarin is a plus.
- Tech-savvy and comfortable with basic troubleshooting during live online sessions.

**Personal Attributes**
- Highly organized with strong attention to detail.
- Able to work independently and take initiative.
- Excellent time management and multitasking skills.
- Passionate about supporting children’s education and working with parents.

**Job Type**: Part-time

Pay: RM1,500.00 - RM3,500.00 per month

**Benefits**:

- Flexible schedule
- Professional development
- Work from home

Schedule:

- Monday to Friday
- Weekend jobs

Work Location: In person

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