Telesales Associate

5 days ago


Brickfields, Malaysia TDCX Malaysia Full time

**_Requirements_**
- Mandarin speaking and writing is a must.
- Posses a high level of social intelligence in executing the given tasks.
- Previous working experience in customer service, or customer service related fields is an added advantage but not essential
- Good communication and interpersonal skills.
- Multilingual, excellent command in English and Mandarin, both writing and verbal
- Punctual and responsible
- **Responsibilities**:_
- To efficiently handle request or mission
- To provide fast and timely solutions to all task distributed
- To be constantly guided by company's service standards.
- Responsible in handling general inquiries from all Customer.
- Service needs and complaints of the customers and offer the right solution with or without the help of other departments or team members.

**_Additional Benefits: _**
- Friendly Working Environment
- Good Career Advancement
- EPF & SOCSO
- Training Opportunities

*
- **Specific Location**_ : KL Sentral / Bank Rakyat

**Job Types**: Full-time, Permanent

**Salary**: RM3,300.00 - RM4,500.00 per month

**Benefits**:

- Health insurance
- Maternity leave
- Opportunities for promotion
- Professional development
- Vision insurance

Schedule:

- Day shift

Ability to commute/relocate:

- KL Sentral: Reliably commute or planning to relocate before starting work (required)

**Education**:

- STM/STPM (preferred)

**Experience**:

- Customer Care Specialist: 1 year (preferred)

**Language**:

- Mandarin (preferred)