Sales Consultant

5 days ago

Seremban, Malaysia Bintang Furniture Gallery Full time

**Key Responsibilities**:
**1. Customer Service & Sales**:

- Greet and assist customers in a friendly and professional manner.
- Understand customer needs and provide product recommendations based on style preferences, budget, and functionality.
- Present detailed information on products, features, and benefits to guide customer decision-making.
- Achieve sales targets by effectively upselling and cross-selling related furniture and accessories.

**2.Product Knowledge**:

- Stay up-to-date with the latest furniture trends, product specifications, and inventory.
- Provide knowledgeable advice on material types, color schemes, and design aesthetics to help customers create cohesive living spaces.
- Assist customers in customizing furniture or recommending suitable options within the store’s product range.

**3. Sales Transactions**:

- Process customer purchases, including handling payments, providing financing options, and managing delivery arrangements.
- Ensure all customer orders are accurately entered into the system, with correct specifications and delivery schedules.
- Follow up with customers post-purchase to ensure satisfaction and encourage repeat business.

**4. Store Presentation**:

- Assist in maintaining an organized and visually appealing sales floor.
- Ensure product displays are well-stocked, clean, and aligned with current promotions.
- Participate in regular store inventory checks and assist with product stocking.

**5.Customer Relationship Management**:

- Build lasting relationships with customers through exceptional service and personalized attention.
- Follow up with potential clients to close sales, provide post-sale service, and gather feedback.
- Address customer concerns and complaints in a professional and timely manner.

**6. Team Collaboration**:

- Work closely with other team members to meet sales goals and promote a positive store atmosphere.
- Collaborate with management on store promotions and strategies to increase traffic and sales.

**7. Administrative Support**:

- Maintain accurate records of sales, customer orders, and inquiries.
- Assist with scheduling deliveries and coordinating with the logistics team to ensure smooth customer service.

Pay: RM1,500.00 - RM10,000.00 per month

Schedule:

- Monday to Friday
- Weekend jobs

Supplemental Pay:

- Commission pay
- Overtime pay
- Performance bonus

**Education**:

- STM/STPM (required)

**Experience**:

- Sales: 2 years (preferred)

**Language**:

- Bahasa Melayu, Bahasa Inggeris (required)
- Bahasa (preferred)

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