Customer Service Executive Pulau Indah

2 weeks ago

Port Klang, Malaysia AGENSI PEKERJAAN NS SHUE Full time

JOB VACANCY

POSITION - CUSTOMER SERVICE EXECUTIVE

LOCATION - PULAU INDAH, PORT KLANG

SALARY - RM 3000-4000

Attend to customer inquiries and generate new customer leads.
Develop and maintain a good working relationship with customers.
Process customer orders, arrange and despatch shipments for customers and Channel Partners to meet delivery commitments.
Provide accurate and timely information to customers and Channel Partners relating to all aspects of order processing, shipping and commercial information.
Attend to customer related matters to ensure customer satisfaction and work closely with operations and related departments to resolve customer issues.
Obtain order forecasts from customers and Channel Partners for production planning purposes.
Supports the Market Manager/Business Director in the sales process, pricing and the implementation of product development strategy in line with business plans.
Provides administrative support for marketing and marketing communications activity for the territory.
Responsible on day-to-day administration and coordination activities of the sales and marketing division.
The incumbent must take a proactive role to ensure customer satisfaction throughout the sales and after-sales process.

Job Requirements:
Applicants must have a Degree in related fields.
At least 1-2 year(s) of working experience in customer service related field is required for this position.
Applicants who are expose to manufacturing working environment is an added advantage..
Preferably with some basic knowledge in shipping.
Pleasant personality with customer service at heart and mind.

AGENSI PEKERJAAN NS SHUE SDN BHD.

**Salary**: RM3,000.00 - RM4,000.00 per month

**Benefits**:

- Opportunities for promotion

Schedule:

- Monday to Friday

Supplemental Pay:

- Performance bonus

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