Customer Care Officer

2 weeks ago


Petaling Jaya, Malaysia STARTEK ARA DAMANSARA Full time

**Job Title**: Customer Care Officer

**Location**: Ara Damansara, Selangor
**Employment Type**: Full-time
**Salary**: RM2,800 + Incentives
**Working Hours**: Monday - Friday, 9:00 AM - 6:00 PM

About the Role

We are seeking dedicated and detail-oriented individuals to join our team as **Customer Care Officers**. This role is ideal for fresh graduates who are eager to start their career in customer service. **No prior experience required - full training will be provided.**

**Responsibilities**:

- Handle inbound calls in a professional and courteous manner.
- Communicate effectively with clients and third parties to verify information.
- Provide accurate information and support for customer inquiries.
- Perform data entry, maintain records, and ensure documentation accuracy.
- Follow up with customers to resolve issues or complete verification processes.

**Requirements**:

- Minimum SPM qualification.
- Good communication skills.
- Ability to speak **Mandarin and English** (preferred).
- Strong attention to detail and willingness to learn.

Why Join Us?
- Competitive salary package with incentives.
- Training and career growth opportunities.
- Supportive team environment.
- Work-life balance with fixed Monday-Friday schedule.

Pay: RM2,800.00 - RM3,000.00 per month

**Language**:

- Mandarin (required)

Work Location: In person


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