Hotel Frontdesk

VACANCY FOR:
CRITERIA:

- Malaysian only.
- Honest, hard working, able to work as a team, willing to learn.
- Working Shift ( Day shift & Night shift).
- Able to work on weekends/public holidays.
- Able to work 6 days/week ( off day on weekday).

1. Greeting Guests
2. Check-In and Check-Out: Handle the registration process, provide room keys, and assist with departure procedures.
3. Reservation Management: Process bookings, cancellations, and modifications.
Customer Service: Address guest inquiries, resolve complaints, and provide information about the hotel, amenities, and local attractions.
4. Communication: Coordinate with housekeeping, maintenance, and other departments to fulfill guest requests.
5. Billing and Payments: Manage invoices, process payments, and handle refunds or additional charges.
6. Phone Operations: Answer calls, handle room service requests, and direct calls to the appropriate departments.
7. Record Keeping: Maintain accurate records of bookings, guest details, and daily activities.

For walk-in interview please WhatsApp:
Pandan Indah **:Show contact number**

Shamelin Perkasa **:Show contact number**

Bangi 7 **:Show contact number**

**Job Details**

**JOB INFO & REQUIREMENT**
- Contract Type
- Full-time
- Job Type
- Non-Executive
- Experience Level
- 10 years
- Job Categories
- Tourism/Hotels
- Minimum Education Required
- SPM
- Language Required
- English, Bahasa Malaysia
- Nationality Preferred
- Malaysians Only
- Gender Preferred
- All Genders
- Own Transport
- None

**SALARY & OTHER BENEFITS**
- Salary

**RM 1,600 to RM 3,000 per month