Retail Consultant

6 days ago

Air Itam, Malaysia Katrin BJ Sdn Bhd Full time

_**Role purpose**_
- **As a Retail Consultant, you embody our desire to engage, listen and guide customers to products that are relevant to them. You will welcome customers into our spaces and through intentional interactions deepen the way our products are experienced. In demonstrating products that address customer needs you will deliver an exceptional, inclusive customer experience that contributes to our overall commercial success**_
- **What we are looking for**_
- _Experience operating within a customer service role or environment_
- _Effective selling skills and the ability to drive commercial outcomes_
- _History of successfully participating in and contributing to a team_
- _Demonstrated ability to utilise empathy to manage interpersonal relationships and contribute to a positive and inclusive experience for all_
- _Open mindset and deep curiosity seeking to understand others, listen without judgement and act on diverse perspectives_
- _Strong communication and problem-solving skills_
- _Working knowledge of kitchen ware and home appliances industry (advantageous)_
- _Knowledge of cookware products, kichen ware items, and home categories (advantageous)_
- **This position is full time and operates an on-site working pattern.**_
- **We take a holistic approach to employment, promoting professional development, career growth, employee wellbeing initiatives and encouraging deep connections with the local community**_

**Job Types**: Full-time, Permanent, Fresh graduate

**Salary**: RM1,071.55 - RM3,783.24 per month

**Benefits**:

- Flexible schedule
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development

Schedule:

- Afternoon shift
- Day shift
- Evening shift
- Fixed shift

Supplemental pay types:

- Commission pay
- Overtime pay
- Performance bonus

**Language**:

- English (required)
- Bahasa Malaysia (required)

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