Candidate Care Specialist

6 days ago


Kuala Lumpur, Malaysia Agensi Pekerjaan Language Talent Solutions Sdn Bhd Full time

Location: WFH; Training in office in Bukit Damansara
Working hours: 8 PM - 5 AM or 9 PM -6 PM
Working days: Monday to Friday

**Salary**: RM5,000 (basic) + RM 400 (shift allowance) + RM150 (WFH allowance)

**Requirements**:

- Minimum 1-2 years customer service experience
- Prefer native speakers with spouse visa in Malaysia or with PR
- Native speaker also welcomed (working visa will be provided)
- Fluent in English and French

**Responsibilities**:

- Identify and document issues that lead to complaints, aiming to enhance processes and protocols.
- Attain and uphold essential quality and productivity benchmarks as stipulated in the performance scorecard.

**Job Types**: Full-time, Permanent

Pay: RM5,550.00 per month

**Benefits**:

- Work from home

Schedule:

- Monday to Friday
- Night shift

Ability to commute/relocate:

- Kuala Lumpur: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Customer service: 1 year (required)

**Language**:

- French (required)



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