Housekeeping Supervisor

2 weeks ago


Kuala Lumpur, Malaysia Dorsett Hartamas, Kuala Lumpur Full time

**Duties & Responsibilities**:
1. To achieve high standards of service in the Housekeeping Department, ensuring maximum comfort for the hotel guests.

2. To report to the office for daily assignment. Keep track on guest history and guest preferences, to anticipate the guest needs.

3. To allocate daily work and any special assignments to the Room Attendants.

4. To issue keys to Room Attendants and ensure that they are handled properly according to the key procedures.

5. To check occupancy according to Room Attendant’s report. Send report to Housekeeping office. Keep corridors, guest lift areas and service lift area clean.

6. To conduct daily briefings to Room Attendants. To assist them with special requests from the guests and attend to their complaints.

7. To check the cleanliness and maintenance of the following:
- Vacant rooms according to Fidelio’s report and to check and report about the variance.
- That the occupied and check out rooms are cleaned in time and within standards required. No discrepancies.
- All VIP
- All cleaning equipment, pantries, corridors, exit doors, machinery, trolley etc.

8. Out of order rooms to be ready and released as soon as possible.

9. To report all maintenance defects in its correct procedures and to ensure that they are remedied promptly.

10. To ensure all amenities and magazines in the room are adequate and properly placed as indicated.

**Job Types**: Full-time, Permanent

**Salary**: RM2,000.00 - RM2,300.00 per month

**Benefits**:

- Health insurance
- Meal provided

Schedule:

- Rotational shift

Supplemental Pay:

- Overtime pay

COVID-19 considerations:
Covid Test to be done weekly
Hand sanitizer provided

Ability to commute/relocate:

- Kuala Lumpur: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- housekeeping: 2 years (preferred)



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