Customer Service Specialist

1 week ago


Ara Damansara, Malaysia Job Majestic Sdn. Bhd. Full time

**Job Scope / Responsibilities**:

- Product Support: Assist customers with related inquiries, troubleshooting, and resolving issues.
- Reporting: Maintain accurate records of customer interactions and feedback.
- Customer Satisfaction: Ensure a high level of customer satisfaction by going above and beyond in service delivery.

**Requirements**:

- Technical Proficiency: Familiarity with printer hardware and software is a plus.
- Problem-Solving: Ability to think on your feet and resolve issues quickly.
- Communication: Excellent verbal (Mandarin & English) and written communication skills.
- Experience: Previous experience in customer service or technical support, preferably in the printing industry. Fresh graduate is welcomed

Pay: RM2,800.00 - RM4,000.00 per month

Schedule:

- Monday to Friday

**Language**:

- Mandarin (preferred)


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