Protege Trainee

7 days ago

Petaling Jaya, Malaysia SNS Network (M) Sdn Bhd Full time

**Responsibilities**:

- Provide client support and technical issue resolution on products and services;
- Diagnosing, troubleshooting hardware and software issues and repairing devices;
- Identify and correct or advise on operational issues in clients’ computer systems;
- Provide pre-sales support in the area of server, storage, networking, video conferencing, cloud solutions, etc;
- Understanding customer’s requirements and provide proposals accordingly;
- Perform hands-on configuration of networking equipment such as Wireless Access Points, Switches, Firewall, etc;
- Required to perform onsite service at clients’ locations as and when required;
- Obtain technical certifications that are assigned by Head of Department or Management;
- Arrange, follow up warranty procedures and process for customer on case assigned.
- Perform any ad-hoc tasks which may be assigned from time to time

**Requirements**:

- Fresh graduate, unemployed or working part time basis
- Possess minimum Certificate of Successful Completion of Degree Program
- Required language(s): English, Bahasa Malaysia.
- Required skill(s): Hardware & PC troubleshooting, System Administration and Networking.
- CCNA certificate will be added advantage.
- Able to work extra hours, independently, full responsibility and with minimum supervision.
- Possess a valid driving license and able to travel Nationwide
- Applicants must be willing to work in 3 Two Square, Petaling Jaya
- 1 year contract basis

**Benefits**:

- Over Time Claim
- EPF, SOCSO and EIS
- Staff Purchase Scheme
- Product Training
- Minimum Allowance RM2500 for 1 year contract
- Training fees fully borned by Company
- 12 days Annual leave
- 12 days Medical Leave

**Training provided**:

- Communication and Networking Skills
- Creative and Analytical Thinking
- Value Driven Professional
- Organizational Adaptability
- Grooming and Etiquette)
- Entrepreneurship 101
- Environment Sustainability and Social Impact

**Job Types**: Contract, Fresh graduate
Contract length: 8 months

Pay: RM2,000.00 - RM2,600.00 per month

**Benefits**:

- Professional development

Application Question(s):

- Do you own a car?
- Can you travel out of Klang Valley, within Malaysia?
- Are you able to work from Monday to Friday, 8.30am to 6.30pm?

**Education**:

- Bachelor's (preferred)

License/Certification:

- car license (preferred)

Work Location: In person

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