Car Park Manager
1 week ago
**Requirements**:
- Male or female, aged 35 years and above
- Well-groomed and able to represent the company’s image
- Strong communication skills in English
- Proficient in preparing reports and conducting analysis
- Familiar with computerized parking management systems
- A team player with the ability to manage a team of 15 members
- No prior convictions or history of drug abuse
- Possess a valid driving license
- Strong interpersonal, organizational, communication, and time management skills.
- Malaysian citizen, based in Klang Valley
**Preferred Experience**:
- Experience in the car park industry is not mandatory
**Operational Responsibilities**:
- Assist in overseeing daily operational activities to ensure smooth operations.
- Help review and improve relevant work processes for greater efficiency.
- Support the renewal of car park business licenses on an annual basis.
- Ensure that parking equipment downtime does not exceed the agreed-upon limits. Assist in monitoring the timely completion of monthly maintenance by Technical and Contractors (Amano), and assess their performance.
- Assist in creating and implementing effective Standard Operating Procedures (SOPs), and contribute to the continuous improvement of these procedures.
- Perform spot-checks on assigned work areas to ensure the presence and availability of staff, supervisors, or executives.
- Carry out any tasks or work orders assigned by the Car Park Manager.
**Accounting Responsibilities**:
- Support in achieving car park revenue targets.
- Help manage car park expenses, including overtime. Verify overtime claims before submitting them for approval by the Head of Department.
**Human Resource Responsibilities**:
- Assist with human resource planning to ensure sufficient manpower deployment.
- Help ensure that staff performance and appearance meet company standards.
- Provide training to key personnel, such as Executives and Supervisors, when new or updated SOPs are introduced, to ensure effective implementation.
- Monitor and enforce staff discipline, including proper attire, grooming, and professional demeanor.
- Assist in performing staff appraisals in accordance with ISO requirements on an annual basis.
**Customer Service Responsibilities**:
- Support the Supervisor/Executive in addressing and reporting customer complaints promptly.
- Help resolve any complaints immediately and effectively.
- Maintain strong relationships with customers and tenants to ensure high levels of satisfaction.
**Working Hours**:
- 6 days a week, 8 hours per day
- Able to work on weekends and public holidays.
- Able to work on shift basis that in accordance to the operation hours of the car park.
- Ability to respond to any emergencies related to car park operations 24/7
**Remuneration**:
- Basic Salary: RM4,500 to RM5,500
- EPF, SOCSO contributions at prevailing rates
- Uniform and training provided.
Pay: RM4,500.00 - RM5,500.00 per month
**Benefits**:
- Cell phone reimbursement
- Free parking
- Opportunities for promotion
Schedule:
- Early shift
- Holidays
- On call
- Weekend jobs
Application Deadline: 11/30/2024
Expected Start Date: 12/07/2024
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