Retail Sales Assistant

1 week ago

Kuala Lumpur, Malaysia KEX Express (M) Sdn Bhd Full time

**Working hours**: **Monday - Friday : 9.00am - 6.00pm** **Saturday : 9.00am - 2.00pm** **Responsibilities**: - Welcome and greet visitors who enter our service point - Manage incoming calls - respond to oncoming phone calls promptly and courteously. - Aid customers with inquiries, furnish details about our courier services. - Record, categorize, and manage both incoming and outgoing courier shipments and packages. - Parcel handling - Organize, distribute and oversee incoming and outgoing parcels and mail correspondence. - Maintain service point area. - Provide assistance with diverse administrative tasks, including data entry, filing and other service point - related duties as required. - Keep precise records package deliveries, and other pertinent documents to facilitate efficient business operations. - Attain sales revenue, shipment, and leads targets. Secure, retain, and cultivate Cash Customers through proactive sales "hunting" activities such as calls. - Identify opportunities to offer additional services to the existing client base, enhancing both volume and sales revenue. - Undertake assignments and special projects, including sales campaigns, as directed by the Retail Manager. **Requirements**: - Education: Diploma or equivalent qualifications. - Proven work experience as a receptionist or in a customer-facing role is an advantage. - Excellent communication skills, both verbal and written. - Exceptional customer service skills with the ability to remain calm under pressure. - A genuine passion for the retail and sales industry - Well-groomed, cheerful and well-adapt to environment easily. - Good communication and persuasion skills - Active, hard-working, and outgoing when doing sales - A drive to develop and achieve results - Computer literate, able to study and learn fast. - Possess own transport. **Salary**: RM1,600.00 - RM1,800.00 per month **Benefits**: - Opportunities for promotion - Professional development Schedule: - Day shift **Experience**: - Retail: 1 year (preferred)

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