IT Administrator

**IT Administrator | Up to RM3,500 | Taman Perindustrian Tebrau, JB**

**Position: IT Administrator**

**Salary Package: RM 2,000 - RM 3,500**

**Working Location: Taman Perindustrian Tebrau, JB**

**Company Background: Plastic injection molding service**

**Working days : 5.5 days / Week (Need to work OT)**

**Working Hours: 08:00 - 17:00 (Monday - Friday) & 08:00 - 13:00 (Saturday)**

**Job Descriptions:

- **
- To support the IT Manager in managing and maintaining the organization’s IT infrastructure.
- Providing technical support and enforcing IT policies across all departments.
- Assisted with the roll out of IT projects and systems across all departments.

**Key Responsibilities and Duties:

- **

1. IT Support & Troubleshooting
- Provide 1st and 2nd level technical support for hardware, software, printers and network related issues.
- Respond to help desk tickets, escalate where necessary and ensure timely resolution.

2. System & Network Administration
- Assist in configuring and maintaining desktops, laptops, servers, switches, and firewalls.
- Perform regular system updates, patching, and backups as instructed.

3. Microsoft 365 & User Management
- Support user account provisioning, license assignments, and access control in Microsoft 365.
- Assist with SharePoint, OneDrive, Teams, and Exchange Online administration.

4. Cybersecurity Monitoring
- Assist in enforcing endpoint protection, MFA, and other security best practices.
- Help monitor suspicious activity and enforce compliance with IT security policies.

5. Asset & Inventory Management
- Maintain accurate records of IT assets, software licenses, and procurement status.
- Support the IT Manager in equipment handover, return, and life cycle planning.

6. Project & System Support Support roll out of new IT systems or automations (e.g., Power Automate flows). Collaborate with internal departments and vendors for implementations or upgrades.

7. Documentation & Reporting
- Maintain SOPs, IT logs, configuration records, and support documentation.
- Generate periodic reports as required by the IT Manager.

8. User Awareness & Training
- Assist in conducting IT training sessions or awareness campaigns for staff.
- Help prepare training materials or user guides.

**Requirements**:

- Diploma/Degree in Information Technology, Computer Science, or related field.
- Minimum 3 years of experience in IT support or systems administration.
- Good knowledge of Windows OS, Microsoft 365, networking basics, and cybersecurity concepts.
- Familiarity with ticketing systems and basic scripting (Power Shell or batch) is a plus.
- Strong troubleshooting and communication skills.
- Able to work independently and in a team under mínimal supervision.

Pay: RM2,000.00 - RM3,500.00 per month

Work Location: In person