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Outbound Telesales

3 weeks ago

Bandar Sunway, Malaysia Krava Studio Enterprise Full time

Handling outbound calls to educate and engage potential clients.
- Promoting our company’s products and services over the phone.
- Meeting and exceeding sales targets and performance metrics.
- Follow up and resolve customers complains and ensure it is close to satisfaction.
- Work closely with team members and leaders always to achieve quality results and productivity.
- Ensure efficient escalation of priority request/feedback towards effective resolution.
- Participate in ad hoc projects as required.
- Proactively identify areas of service and procedural improvement and make recommendations to the team leader.
- Upsell and cross
- sell skills with ability to provide alternate solutions and suggestions
- Any other duties assigned by the team leader.

**Job Types**: Full-time, Contract

**Salary**: RM2,500.00 - RM3,400.00 per month

**Benefits**:

- Opportunities for promotion
- Professional development

Schedule:

- Rotational shift

Supplemental pay types:

- Overtime pay

**Education**:

- STM/STPM (preferred)

**Experience**:

- TeleMarketing: 1 year (preferred)