Bar Captain

To supervise the day-to-day operations of the bar. This includes making sure the bar is clean, stocked with drinks and supplies, and that everything is working properly. When needed to serve beverages and/or food to the guests in a friendly, courteous and timely manner, resulting in guest satisfaction, also to prepare beverages for other servers to supply to guests, act as cashier for the outlet.

**Bar Captain Duties And Responsibilities**:

- Securing consistent and convincing services and adherence to all the service standards and hotel policies
- Ongoing promotion of additional sales
- Participation in internal meetings and training courses
- Care of guests in accordance with the standards from the time they enter the outlet to the time they leave it
- Active promotion of in-house sales by optimal knowledge of all the services provided by the hotel and the opening times and promotions of all F&B outlets.
- Is responsible for ensuring mise-en-place work and making sure that the workplace is left clean.
- Secure handling of the cashiering system. Drawing up bills at the end of the working day. Correct booking and, if appropriate, cashing up of all services provided.
- Safe handling of all the technical equipment to be used
- Performs duties behind the bar. He/she may be required to also perform outside of the bar as a Bar Waiter.
- Helps his colleagues if necessary.
- Your station is your responsibility and must be clean, orderly, and properly prepared to give efficient service prior to the bar opening.
- Has a complete knowledge of all drinks listed on the menu, and must be able to prepare cocktails, high balls, and on-the-rock drinks.
- Be familiar with the proper glass and garniture for each drink.
- Always have a smile and be courteous and pleasant with the guests.
- Complies with the procedures for the requisitioning of supplies and beverages.
- Maintains the indicated par stock.
- Be familiar with proper sanitation procedures.
- Maintains good public relations and exercises diplomacy in dealing with guests.
- Makes and leaves sufficient mise en place.
- Performs other duties assigned by his / her Supervisor.
- Maintenance of a fast and good service.
- Cocktails, mocktails, spirits, wine, and all alcohol knowledge

**Bar Captain Requirements, Knowledge, Skills, And Abilities**:

- Must have basic knowledge of food and beverage preparation and service of various alcoholic beverages.
- Basic mathematical skills necessary to operate a cash register, make change, total guest checks, count total bank, prepare cash drops, total all other charges, and understand portion sizes.
- Basic leadership skills to lead and guide the team.
- Basic English language writing skills necessary for the completion of requisitions, balance sheets, and vouchers.
- Sufficient manual dexterity in hands in order to use a knife to make garnish, pick up glassware and bottles, scoop ice, mix drinks, and reach overhead to retrieve stock.
- Ability to handle guest complaints, resolve problems, and manage the team in time of need.
- Ability to read, speak, and understand the English language in order to communicate with guests and take orders.
- Ability to remember, recite, and promote the variety of menu items.
- Ability to operate a keyboard and point-of-sale procedures to pre-check an order and close out a check.
- Ability to stand and work in confined spaces for long periods of time.

Pay: RM1,800.00 - RM2,200.00 per month

**Benefits**:

- Free parking
- Maternity leave
- Meal provided
- Opportunities for promotion
- Parental leave
- Professional development

Schedule:

- Evening shift
- Night shift

Supplemental Pay:

- Overtime pay
- Yearly bonus

Application Deadline: 12/15/2024
Expected Start Date: 12/16/2024