Sales and Marketing Consultant

**We are seeking an energetic and results-oriented Sales and Marketing Consultant to join our team. This position will collaborate with clients to identify their needs, develop tailored sales strategies, and support marketing initiatives to drive business growth and customer satisfaction.**

**Job Responsibility**

As a Sales & Marketing Consultant at Mocof, you will develop strong client relationships to enhance their purchasing experience while driving sales through effective marketing strategies. You will act as a consultant by advising on industry trends and introducing clients to our state-of-the-art technologies.
- Build and maintain good rapport with customers
- Answer phone calls and reply messages promptly
- Educate customers about current promotions
- Contribute to team's daily sales goals
- Handle customer inquiries and complaints professionally
- Support outlet sales achievements, sales growth, and ensure quality customer service
- Manage and optimize E-commerce platforms (Update products, promotions, data analysis)
- Provide general sales support including needs analysis, data review, and product demonstrations
- Serve as the customer advocate and liaison for product management and development
- Prepare periodic forecasts and progress updates toward sales goals
- Assist with administrative tasks such as order processing, payment balancing, and credit card terminal monitoring
- Record and monitor daily transactions (Cash, Credit Card, Cheque)
- Monitor and update stock systems, extended warranty registrations, and repair set records
- Ensure daily, weekly, and monthly workflows are completed on time
- Attend roadshows and promotional events as scheduled
- Create engaging contents for all major social media platforms and the company’s official website
- Plan and execute digital marketing campaigns to drive traffic and generate leads
- Coordinate and support in-store marketing activities, promotions, and events
- Analyse marketing campaign performance data and suggest improvements
- Assist in developing marketing materials (brochures, banners, e-newsletters, etc.)

**Why US?**
- 7.5 working hours - We value Work-Life Balance
- Personal and career growth through daily learning and sales ground experience
- Attractive commission tiers and higher than industry benchmark
- Exposure to latest technology trends and rapid company growth
- Be part of a strong, supportive team that values success together

**Qualifications**
- Fresh Graduated are welcome to apply
- Minimum SPM with proficiency in Bahasa Malaysia, English and Mandarin
- 1-2 years of working experience in sales, customer service, or marketing experience is an added advantage
- Proficient in Bahasa Malaysia, English, and Mandarin
- Proficient with MS Excel, MS Office, and MS Word.
- Strong communication skills, confidence, and interpersonal skills
- Ability to multitask, organize and prioritize tasks efficiently
- Willing to work nights, weekends, and holidays on rotational shift
- Positive attitude, vibrant personality, and eagerness to learn new skills

**Job Benefits**
- Very attractive commission
- Annual leave
- Medical benefits
- Dental insurance
- Maternity leave
- Uniform provided
- EPF & SOCSO

**Employment Type**
- Full-time
- Part-time
- Internship

**Schedule**
- 6 working days (Rotational shifts: 10:00am - 6:30pm / 1:30pm - 10:00pm)

**Location**
- Pavilion Bukit Bintang

**Education**
- SPM/STPM (preferred)

**Experience**
- Sales: 1 year (preferred)

**Language**
- English (required)
- Bahasa Malaysia (preferred)
- Mandarin (preferred)

**Job Types**: Full-time, Part-time, Internship, Fresh graduate

Pay: RM3,000.00 - RM6,000.00 per month

**Benefits**:

- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development

Ability to commute/relocate:

- Kuala Lumpur (50818): Reliably commute or planning to relocate before starting work (preferred)

**Education**:

- Bachelor's (preferred)

**Experience**:

- Sales and Marketing: 1 year (preferred)

License/Certification:

- driving license (preferred)

**Location**:

- Kuala Lumpur (50818) (preferred)

Work Location: In person