Snr Customer Analytics Spclst

5 hours ago

Kuala Lumpur, Malaysia RHB Banking Group Full time

Description

**Primary Objective**:

- Produce analytical deliverables using SAS/ Analytics Tools and drive analytics adoption and execution effectiveness with Tribes members.
- Assist Chapter Lead to build and nurture data driven culture across squad members to combine usage of data analysis and market knowledge and product experience to formulate and validate strategies and executions.

**Key Responsibilities**:

- Well-versed in using data generation tools to perform day-to-day tasks such as generating analytics insights and campaign leads opportunities and fulfillments from granular data points.
- Coach junior staff to improve their technical and method of preparing analytical/ campaign deliverables and supervise their work quality and efficiency.
- Possess good analytical skills to conduct new analysis in understanding customers, its impact and opportunities.
- Good coordination skills to drive the execution of new opportunities with retail business, retail marketing, retail distribution, data providers and analytic modellers.
- Adopt and execute advance analytics practices to deepen the quality of insights and campaign leads.

**Requirements**:
**Requirements**:
Bachelor Degree - Bachelor degree in quantitative background (Statistics, Decision Management, Computing with Statistics) or familiar in using statistical tools (SPSS, SAS, SQL)..

At least 3 years work experience in MIS, campaign leads generation or Business Intelligence environment.

Strong problem solving, analytical and enjoys data exploration.
- Problem solving skill to support issue resolution. Highly adaptable and able to respond to change fast
- Operates with focus of creating value for the customer and improving efficiency & effectiveness of the organization. - Ability to collaborate with stakeholder across different business level to align on the same requirements. - Ability to communicate opinions or views clearly.

**Benefits**:
Dental, Education support, Miscellaneous allowance, Medical, Loans, Sports (e.g. Gym), Parking, Vision, Regular hours, Mondays - Fridays, Casual Business Wear, Performance Based Rewards

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