Guest Relations Coordinator

2 weeks ago


Penang, Malaysia Shangri-La Hotels Full time

Shangri-La Golden Sands, Penang

Shangri-La Hotels and Resorts began in 1971 with our first deluxe hotel in Singapore. Today, the group comprises over 102 deluxe hotels and resorts in key cities in Asia Pacific, North America, Europe and the Middle East. Based in Hong Kong, we are expanding globally with developments under way throughout Asia, the Middle East and Africa.

Shangri-La Golden Sands, Penang is an ideal family-friendly resort haven offering a myriad of options to unwind in style or stay active. As a premier deluxe resort with a proud tradition in providing gracious Malaysian hospitality to the world, we are inviting dynamic individuals to join one of the region's most exclusive holiday gateways. We are in search of energetic, vibrant and multi skilled individuals who are able to meet the ever-changing challenges and contribute towards the success of the resort. It takes a very special kind of person to work at Shangri-La. Someone with an eye for detail and the skills to perform. Someone with an attitude to deliver and a passion to delight

Guest Relations Coordinator

We are looking for Guest Relations Coordinator.

As a Guest Relations Coordinator, we rely on you to

Ensure the overall wellbeing of guests in term of customer satisfaction and comfort.
Ensure all guest requirements are fulfilled in most efficient and timely manner.
Functions as an integral part of service in the Front Office and lobby section.

Engage with guests and enhance their overall experience with the hotel

**We are looking for someone who**:
Posses certificate or Diploma in Hotel Management.
At least 2 years experience with an international class hotel.
Communicates and writes with fluency in English.
Customer oriented and has a can-do attitude
Able to work flexible hours.
Commitment to professional values.



  • Penang, Malaysia Shangri-La Hotels Full time

    Shangri-La Golden Sands, Penang Shangri-La Hotels and Resorts began in 1971 with our first deluxe hotel in Singapore. Today, the group comprises over 102 deluxe hotels and resorts in key cities in Asia Pacific, North America, Europe and the Middle East. Based in Hong Kong, we are expanding globally with developments under way throughout Asia, the Middle...


  • Penang, Malaysia The Millen Penang, Autograph Collection Full time

    2 days ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.Direct message the job poster from The Millen Penang, Autograph CollectionLeader & Guidance l Hospitality Operation l Passionate HotelierCompany DescriptionThe Millen Penang, located at the Millionaires' Row, is a designer luxury hotel that combines the...


  • Penang, Malaysia Club Med Full time

    We're looking for an experienced Content & Community Coordinator to join our team at Club Med. In this role, you will be responsible for developing and executing content strategies that engage and inform guests, while providing exceptional customer service.About the RoleYou will be the primary point of contact for customer communications, ensuring timely and...


  • Penang, Malaysia beBee Careers Full time

    The role of the Administrative Assistant is a vital one, supporting the management team in various capacities.Key Responsibilities:Event Planning and Coordination: Ensure that events run smoothly by arranging logistics, technical requirements, and overall event support.Vendor Relationships: Establish and maintain positive relationships with vendors and...


  • Penang, Malaysia Penang Institute Full time

    The Administrative Assistant plays a pivotal role in supporting the Management of the Penang Institute in its daily operations. This individual will serve as a primary point of contact for all employees, providing administrative support and managing their queries. Additionally, they will be the main point of contact for general/public enquiries.Key...


  • Penang, Malaysia beBee Careers Full time

    Role Overview:As an Employee Relations Specialist, you will be responsible for managing the relationship between the employer and employees, ensuring a positive and productive workplace culture where employees feel valued, respected, and supported.Key Responsibilities include:Policies and Procedures: Develop and implement policies related to employee...


  • Penang, Malaysia Blue Legal Full time

    Blue Legal, a UK Top 100 law firm with expertise in employment, conveyancing, family and business law, seeks a seasoned Media Relations Manager to drive the role's development and be the first point of contact for all media requests.The Key Responsibilities:Developing a comprehensive media communications strategy for the next two years, outlining goals and...


  • Penang, Malaysia Blue Legal Full time

    Blue Legal has partnered with a UK Top 100 law firm with specialism in employment, conveyancing, family and business law. This firm is looking for a Media Relations Manager to take on a newly created role and really drive the role to be your own. Likely to be the first point of contact for all media requests and responsible for practice media outreach, you...


  • Penang, Malaysia Club Med Full time

    Welcome to Club Med, where we're looking for a seasoned professional to fill the role of Content & Community Coordinator. This position is perfect for someone who enjoys creating engaging content, working with diverse teams, and providing top-notch customer service.About the JobYou will be responsible for managing all aspects of communications at your...


  • Penang, Malaysia beBee Careers Full time

    Full-Time Account Management RoleWe are seeking a highly skilled and motivated individual to manage client accounts, build and maintain relationships with clients, identify business opportunities, and ensure client satisfaction. Day-to-day tasks involve meeting with clients, preparing proposals, coordinating with internal teams, resolving client issues, and...