IT Technician

**Production Technician (IT Technician)**
Description

**Order Process**:

- Assemble, install and configure desktops, monitors, notebooks as required by the customer
- Prepare other non PC IT hardware as required by the business
- Ensure all equipment prepared adheres to the SOP and standard guidelines given
- Ensure all equipment prepared meets or exceeds the quality standard required
- Ensure all equipment and parts prepared are tested and in complete working condition and clean/dust free
- Checks and verifies that all orders prepare matches the required specification as per the order sheet
- Ensures all the appropriate documentation is raised for every order (i.e. parts and equipment request form)
- Ensures all the necessary information is keyed in to the ERP system for every order
- Storing of all equipment should be with necessary protective sheets and stored properly

**Audit Process**:

- To inspect all equipment received either through end of lease or new shipment
- Checks for physical impairment and technical issues and records findings into the ERP systems and necessary reports
- Grade all equipment according to the grading standard
- Ensures all equipment that are audited goes through rigorous system testing and results are documented
- As required, dis-assemble parts and return to the warehouse as per the SOP
- Update the condition (physical and technical) and grade of all audited equipment into the ERP system
- Storing of all equipment should be with necessary protective sheets and stored properly while working on them

**Company**
At Rentwise, we are a social enterprise driven by purpose. Social responsibility is at the heart of our business and we believe in using technology for the greater good. Through our solutions and advocacy, we work to address areas such as climate change, poverty, and digital education. We also want to respect our planet and all who live here. In this green movement, we need motivated people who want to take pride in what they do while having a bit of fun.

**Company Mission**:
To be the leading accredited Green IT Infra Service Partner focused on making the valued difference for our clients and the environment.

**Company Mission**
Partnering our clients to deliver outstanding quality and value in our suite of offerings. Constantly creating returns through service excellence and product innovation and growing our business with integrity, reliability and responsibility towards our stakeholders and the environment.

**Salary**: RM1,800.00 - RM2,400.00 per month

**Benefits**:

- Free parking
- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development

Schedule:

- Day shift

Supplemental Pay:

- Attendance bonus
- Overtime pay
- Performance bonus

COVID-19 considerations:
All 85 employees are fully vaccinated. We have daily sanitizing activities in our office, provide face mask and hand sanitizers. We also provide covid-19 quarantine leave.

Ability to commute/relocate:

- Shah Alam: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- IT support: 1 year (required)