Desktop Support

Windows 7-10, Microsoft Active Directory, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems. - Provide first level contact and problem resolution for customer issues. - Maintain ticket updates for all reported incidents. - Should have basic knowledge of Mac operating system, to support...

**Functions include**: - Windows 7-10, Microsoft Active Directory, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems. - Excellent communication relationship-building and internal customer service skills - Willing to work off-hours and weekends when required for projects or emergency...

**Summary** - This is a Level 1 / 2 Corporate Office and Mine Site based Desktop Support Role providing in person face-to-face and remote support to users at a Global Resources company via a central location known as a Technology Hub. - The role will require regular travel to the client’s mine site to provide in person face-to-face technical support to...

Job Description: Desktop Support Technician (Level 1 / 2) This role involves providing in-person face-to-face and remote support to users at a Global Resources company's Technology Hub, which serves as a central support location. The position requires regular travel to the client's mine site to deliver technical support, offering exposure to mining...

**Job description**: - Identify and diagnose issues and problems. - Categorize and record reported queries and provide solutions. - Ensure end-to-end service delivery for digital workplace devices and their enablement. - Advise users on the appropriate course of action. - Monitor issues from start to resolution. - Escalate, if needed, unresolved problems to...

ABOUT US:-At Total IT Global, we elevate your digital journey with cutting-edge innovation, to achieve your vision of 'the enterprise of the future'. We have a comprehensive portfolio of hardware and managed IT services for digital workplaces and data centres. We partner with high-growth enterprises to guide them through complex digital transformations with...

ABOUT US:-At Total IT Global, we elevate your digital journey with cutting-edge innovation, to achieve your vision of 'the enterprise of the future'. We have a comprehensive portfolio of hardware and managed IT services for digital workplaces and data centres. We partner with high-growth enterprises to guide them through complex digital transformations with...

Job TitleWe are seeking a skilled Desktop Support Technician to join our team.This is an entry-level position that offers the opportunity to develop and grow your technical skills in desktop hardware, software, and operating system support.Petaling Jaya, Selangor, MalaysiaThe successful candidate will have strong experience in providing IT infrastructure...

Job Description **Functional Responsibility** - Support daily operational. - Elevate incident ticket and trigger the management escalation within stated guidelines. - Ensuring assigned task is effectively executed in timely manner. - Liaising and partnering with other support team (internal team) to ensure seamless integration of IT service support and...

**Position: Desktop Support** **Tenure: 2 years (Renewable basis)** **Location: Shah Alam** **Working Hour: Night Shift ( 9pm - 6am) ( Fixed Shift)** **Salary: RM 2800 - RM 3000 + Fixed Allowance ( RM 500 shift allowance + RM 400 Training allowance)** **Responsibilities**: - Resolve technical issues related to ArcGIS Desktop, ArcGIS Online, ArcGIS...