International Student Advisor

Job Summary

Are you passionate about helping others and making a difference? Join ELS Language Centres, Malaysia, as an International Student Advisor, where you’ll play a pivotal role in shaping the educational journey of students from around the globe. In this dynamic and fulfilling role, you’ll be part of a supportive team dedicated to enriching the student experience, both inside and outside the classroom.

**Why Join Us?**
- Impact Lives Daily: Be at the forefront of helping international students adapt, thrive, and achieve their goals.
- Professional Growth: We invest in your development through ongoing training, workshops, and opportunities to advance within the organisation.
- Cultural Diversity: Work in a multicultural environment that values diversity and encourages the exchange of ideas and experiences.
- Supportive Environment: Be part of a close-knit team where your contributions are valued, and collaboration is key.

Job Duties

The International Student Advisor is responsible for performing the following specific duties:
**Student Welfare**
- Assisting students with their basic needs e.g. opening a bank account, transport, accommodation, social activities, registering with their embassies and associations, etc.
- Assisting the Academic Director and Centre Director in organising student orientation and graduation.
- Planning, promoting and conducting student activities and maintaining the student activities budget.
- Updating and maintaining students’ notice boards with up-to-date and relevant information e.g. university counselling notices, the latest happenings in town, useful information related to language learning, etc.
- Arranging to pick up students from the airport when necessary.
- Liaising with landlords for student accommodation arrangements.
- Maintaining up-to-date information on student visa regulations/ policies (transfers, withdrawals etc).
- Assisting students in filing claims for medical insurance, keeping accurate records and communicating with the insurance company.
- Maintaining information and serving as a referral source for students on various topics, including but not limited to: banks, post offices, transportation, travel agencies, recreational facilities, social services, campus resources, and international student organisations.

**University Placement Counseling and Services**
- Counselling and assisting qualified students with university/college selection and admission by providing up-to-date and accurate information.
- Communicating with representatives or personnel from universities and colleges in the recruitment process.
- Organising at least one seminar per session on education through internal presentations or invited guests.
- Establishing contacts with universities and colleges to gain recognition of ELS’ CIEP qualification (levels 106 to 109).

**Marketing**
- Attending education & school fairs.

**Administrative**
- Preparing and maintaining files for new, current and past students - to include ALL required documentation.
- Keeping accurate student visa reports.

**Other Duties**
- Assisting current students in general enquiries.
- Assisting in placement tests.
- Performing any other duties as and when assigned.

Job Requirements
- Education: Diploma/ Degree in Business or related fields.
- Experience: At least 1 to 2 years of work experience.
- Languages: Proficient in Mandarin and English (spoken and written) as the role involves daily interaction with Mandarin-speaking clients in an English-speaking work environment.

Personal Characteristics
- Displays self-assurance, composure and a dignified demeanour.
- Possesses self-sufficiency and inner drive.
- Maintains stability, adaptability and organisation.
- Demonstrates problem-solving skills and cultural sensitivity.

**Benefits**:
**Competitive Salary**: We offer a salary package that recognises your skills and experience.

**Health Insurance**: Comprehensive medical coverage to ensure your well-being.

**Career Advancement**: Clear pathways for growth within ELS, with opportunities for promotion and professional development.

**Cultural Immersion**:Engage with students from around the world, gaining a deeper understanding of different cultures.

Pay: RM2,500.00 - RM3,500.00 per month

**Benefits**:

- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus
- Yearly bonus

Work Location: In person