Promoter (Gua Musang)

2 weeks ago

Gua Musang, Malaysia KASUT U SDN BHD Full time

Job Description - Promoter/Cashier Position Title: Promoter/Cashier Reports to: Assist. Shop Manager/Shop Manager

Key Responsibilities

1. Customer Experience & Sales
- Greet, engage, and assist customers in a friendly and professional manner.
- Understand customers’ needs and recommend suitable products to meet their requirements.
- Demonstrate product features and benefits effectively.
- Proactively upsell and cross-sell products to achieve personal and store sales targets.
- Handle customer feedback or complaints professionally, escalating to management when necessary.
- Build and maintain good relationships with repeat customers to encourage brand loyalty.
- Stay updated with product knowledge, promotions, and competitor offerings to enhance sales conversations.

2. Cashiering & Transaction Handling
- Operate the POS (Point of Sale) system accurately and efficiently.
- Handle cash, credit/debit card, and e-wallet transactions securely.
- Issue receipts, refunds, or exchanges in line with company policies.
- Perform daily cash balancing and ensure no discrepancies.
- Assist with end-of-day sales reporting and reconciliation.

3. Store Operations
- Maintain store cleanliness, product displays, and stock arrangements.
- Assist in receiving, unpacking, and stocking merchandise.
- Ensure pricing labels and promotional materials are accurate and visible.
- Participate in stock counts, including scheduled cycle counts and random stock take exercises to ensure inventory accuracy.
- Assist in rearranging store layout or display changes during promotions or seasonal events.
- Monitor stock levels and inform the supervisor of low inventory or replenishment needs.

4. Compliance & Company Standards
- Follow all company SOPs, safety procedures, and loss prevention guidelines.
- Uphold brand image and product presentation standards at all times.
- Adhere to company grooming and dress code requirements.
- Report any suspicious activities, theft, or damage to management immediately.

5. Additional Duties
- Support and participate in roadshows, promotional events, or pop-up stores when required.
- Assist in basic store administration, such as filing delivery orders and updating stock records.
- Collaborate with team members to achieve store goals and share best practices.
- Be flexible to work on weekends, public holidays, and rotational shifts as scheduled.
- Attend regular training sessions to improve sales techniques, product knowledge, and customer service skills.
- Perform any other duties as assigned by the Assist. Shop Manager/ Manager.

Pay: RM1,700.00 - RM2,500.00 per month

**Benefits**:

- Maternity leave
- Opportunities for promotion
- Professional development

Ability to commute/relocate:

- Gua Musang: Reliably commute or planning to relocate before starting work (preferred)

**Experience**:

- Retail sales: 1 year (preferred)

Work Location: In person

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