Associate Vice President, Corporate Action

Job ID: 33740

Location: Bukit Jalil KL, MY

Area of interest: Operations

Job type: Regular Employee

Work style: Office Working

Opening date: 16 Jul 2025

**Job Summary**

**Strategy**
- Awareness and understanding of the Group’s business strategy and model appropriate to the role.**Business**
- Strong exposure in Corporate Actions custody operations with 15+ years of experience in the industry. Should have worked in Domestic and Global custody Corporate Actions processing and exposure Africa, Middle East market nuances.
To manage the operations Processes, in ensuring consistent delivery of high quality services to customers and meeting objectives set by the Group using available resources allocated while maintaining operational risk to an accepted level.
Lead diverse teams and responsible for managing Corporate actions processing activities of Custody business.
This individual will additionally drive robust change and resilience agenda and contribute in the overall transformation agenda of the organization
- Develop and execute on the origination of Financing & Securities Services (FSS) solutions in line with the Bank’s FSS product roadmap and win themes (e.g., a focus on ESG, operational efficiency enhancing client experience, data as a service, increased channel connectivity etc.)
- Establish and manage strategic partnerships with external partners, to create integrated investment management solutions for mutual clients.
- Ensure execution of strategy in the assigned region, addressing specific country and client needs while executing in line with global sales strategy for the segment.
- Monitor competitor activities and market share within their region across their segment, and internally highlight sales threats and opportunities.
- Identify and prioritise opportunities with higher RoTe and profitability for the team’s pursuit.

**Key Responsibilities**

**Processes**
- Manage Corporate Actions Operations & ensure consistent delivery with SLA issues.
- Manage Corporate Actions Escalations related to internal and external stakeholders
- Ensure high degree of risk inherent in Voluntary corporate actions processing is identified, understood, and controlled so that financial losses due to misinterpretation of information or processing error are minimized.
- Prioritize objectives and implement strategies to achieve SCB initiatives as part of the leadership team.
- Deploy data and research to drive cross-business corporate prioritization.
- Drive collaboration across the organization to identify needs and develop scalable solutions.
- Demonstrate the ability to identify potential risk scenarios.
- Implement controls to minimize operational risk
- Form and lead internal teams, providing training and mentorship as needed.
- Reduce Cost and Improve Efficiency
- Drive Corporate Actions transformation initiatives.
- Directly and indirectly manage staff with the goal of enhancing professional development and personal growth.

Manage relationships with business & key stakeholders.
- Participate in site resiliency strategy efforts with a focus on outage management, business continuity and alternative processing methods.

**People & Talent**
- Build a qualified FSS pipeline that is sufficiently diverse to realise short term revenue objectives while also building for the future, balancing between large strategic mandates and less complex deals.
- Build and expand the Bank’s network to reach potential clients to assess new sales opportunities and prioritise those opportunities accordingly in consideration of the business gestation period.
- Bring together an appropriate deal team with (1) FSS Sales, (2) Relationship Managers, (3) Product, (4) Client Solutions, as well as (6) FM Sales and (7) CCIB Client Coverage colleagues and agree priorities across deal team members to secure mandates.
- Collaborate with stakeholders (e.g., FM Sales, Client Coverage, etc.) to identify target clients, and agree and execute on (a) Growing incremental client income from existing clients, through increasing wallet share and onboarding new services and (b) Generating new client income from New-to-Bank or New-to-FSS client.
- Producing Root Cause Assessment for issues/Incidents.
- Partner with risk and other internal teams (GIA/UORM’s) during reviews and mitigate any risk findings.

**Governance**
- Promote and embed a culture of openness, trust and risk awareness, where ethical, legal, regulatory and policy compliant conduct is the norm.
- Ensure credit, operational, legal, regulatory, reputation, compliance is held to the highest standards of risk management (at a product and enterprise level as relevant) - Identify and mitigate risks through day-to-day analysis of transactional data, external factors and other drivers- Identify and mitigate digital and data risks in accordance to local markets’ data protection and privacy laws - Keep abreast with changing regulatory requirements and provide advisory support to clients**Regulatory & Bu