Contact Center Agent

1 week ago


Johor Bahru, Malaysia JOBBUILDER Full time

Providing introductory information to new customers
- Ensuring that customers are satisfied with products or services
- Following up with clients or customers to check that they’re still satisfied with any purchases
- Letting customers or clients know about additional products or services
- Determining the quickest, most effective ways to answer a client’s or customer’s questions
- Escalating queries and concerns
- Troubleshooting common issues with a product or service
- Working with a team of CSRs and other departments to find appropriate solutions

**Salary**: RM2,100.00 - RM2,700.00 per month



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