Retail Sales Outlet Supervisor
2 days ago
Job Description
Hua Yee Tiling Sdn Bhd is a established company specializing in the retail of ceramic tiles, bathroom and kitchen accessories.
**Primary responsibilities**
- Manage retail outlet staffs
- Organize and distribute staff schedules
- Meet financial/sales objectives of retail outlet
- Help retail sales staff achieve sales targets.
- Coach, counsel, train employees.
- Ensure pricing is correct.
- Work on store displays.
- Identify current and future trends that appeal to consumers.
- Ensure merchandise is clean and ready to be displayed.
- Maintain inventory and ensure items are in stock.
- Ensure promotions are accurate and merchandised to the company’s standards.
- Ensure standards for quality, customer service and health and safety are met.
- Monitor local competitors.
- Handle customer questions, complaints, and issues.
- Provide customer feedback to the Management
**Skills**
- Proven work experience as a Retail Sales Representative, Sales Associate or similar role
- Understanding of the retail sales process
- Able to lead
- Familiarity with consumer behavior principles
- Knowledge of inventory stocking procedures
- Basic math skills
- Track record of achieving sales quotas
- Excellent communication skills, capable of building trusting relationships
- Ability to perform in fast-paced environments
- Min SPM Holder
**Salary**: RM2,500.00 - RM3,000.00 per month
**Benefits**:
- Maternity leave
Schedule:
- Day shift
Supplemental Pay:
- Commission pay
**Education**:
- STM/STPM (preferred)
**Experience**:
- retail sales supervising: 2 years (preferred)
- Retail sales: 3 years (preferred)
**Language**:
- BAHASA MALAYSIA (preferred)
- ENGLISH (preferred)
- MANDARIN (preferred)
Expected Start Date: 09/23/2021
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