Waiter/waitress

4 days ago

Ampang, Malaysia TASA Global Solutions Sdn Bhd Full time

We are looking for a server to work for a 5-star hotel in the Kuala Lumpur area.

To succeed in this role, you will need to have a positive attitude and the ability to work well under pressure with bussers, cooks, and other staff. Previous work experience involving customer service in a fast-paced environment is greatly desired.

**Responsibilities**:

- To execute all mise-en-place duties and responsibilities as directed, on time, according to the predetermined standards.
- To engage in food and beverage service delivery as per the predetermined standards and sequence.
- To have thorough knowledge of the menu, drinks list and wine list and to be able to respond to guest inquiries.
- To ensure that guests expectations are met or exceeded by providing an efficient, friendly and attentive service.
- Liaises with the kitchen, stewarding, bars and housekeeping in operational matters to ensure the operation runs smoothly.
- Collects and delivers laundry according to hotel procedure.
- Checks and collects supplies from the stores according to hotel procedure.
- Maximizes revenue in the outlet by implementing up-selling procedures.
- Helps maintain the outlet in top physical condition by reporting any stewarding, engineering or housekeeping defects to the outlet supervisor/Manager.
- Helps maintain standards of cleanliness by carrying out duties as directed.

**Job Requirements**:.
- A positive and outgoing personality.
- Able to perform high-quality work while unsupervised.
- Basic computer skills.
- Good local and sound English language skills.
- Minimum SPM certification.

**Salary**: From RM7.50 per hour

**Benefits**:

- Meal allowance
- Opportunities for promotion
- Professional development

Schedule:

- Afternoon shift
- Day shift
- Early shift
- Evening shift
- Night shift

Supplemental pay types:

- Overtime pay

Ability to commute/relocate:

- Ampang: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Waiter/Waitress: 1 year (preferred)

**Language**:

- English (preferred)

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