Sales & Credit Admin

1 day ago

Tebrau, Malaysia Waja Build Tech Sdn Bhd Full time

To support the Sales and Credit Admin Department in managing sales bookings, payment collections, legal documentation coordination, end-financing processes, and customer service to ensure a smooth property sales journey from booking to completion.

**Key Responsibilities**:
**1. Sales and Payment Administration**
- Validate and process booking forms with all required documents from agents or sales personnel.
- Ensure all payments (booking fees, instalments, and bank disbursements) are received prior to inputting sales into the system.
- Issue official receipts and maintain accurate records of transactions.

**2. Legal and Billing Coordination**
- Notify panel solicitors upon receipt of new bookings for SPA signing arrangements.
- Generate and verify billing statements, debit/credit notes, and review SPA documents for completeness.

**3. Loan and End-Financing Management**
- Record loan details and bank information into the sales system upon receiving loan approval.
- Forward the Letter of Undertaking and billing instructions to solicitors once the differential sum is settled.
- Monitor loan disbursement process to ensure timely release of progressive claims from end-financiers.

**4. Documentation and Filing**
- Maintain well-organized purchaser files (both hard copy and digital).
- Monitor and track purchaser instalment schedules and issue reminder letters where necessary.

**5. Customer Support and Transaction Management**
- Respond to purchaser enquiries professionally and promptly.
- Process and coordinate refund, forfeiture, and unit change requests.
- Liaise with solicitors on the execution of Deeds of Revocation (DOR) for cancelled SPAs.

**6. Reporting and Administrative Tasks**
- Prepare daily and weekly updates on SPA status, loan approvals, and other assigned reports.
- Assist the superior in all reporting and filing matters as and when required.

**7. General and Ad-Hoc Duties**
- Coordinate the collection of refund cheques by purchasers.
- Manage dispatch of documents to HQ or relevant stakeholders.
- Perform any other duties as assigned by management to support departmental operations.

**Required Skills & Qualifications**:
**Education & Experience**:

- Diploma or Degree in Business Administration, Finance, Accounting, or related field.
- Minimum 1-2 years of working experience in sales admin, credit admin, or property-related environment (preferred).

**Technical Skills**:

- Proficient in Microsoft Office (Excel, Word, Outlook).
- Familiarity with property sales systems (IFCA.net) or accounting platforms (advantageous).

**Soft Skills**:

- Strong attention to detail and accuracy.
- Good interpersonal and communication skills (written and verbal).
- Able to multitask and work under pressure to meet deadlines.
- Professional, responsible, and customer-focused attitude.
- Ability to work independently and as part of a team.

**Job Types**: Full-time, Permanent, Contract
Contract length: 12 months

Pay: RM1,453.33 - RM5,374.05 per month

**Benefits**:

- Maternity leave
- Opportunities for promotion
- Professional development

Work Location: In person

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