Sales Travel Consultant
1 week ago
Job Vacancy : Sales Travel Consultant
Full-Time : RM 1,700/month
Company : CCI Travel & Tours Sdn Bhd (MOTAC/10918)
Location : Southville City, Dengkil
Working Time : Monday - Friday (Saturday half day week 1 & week 3)
(8:30 am - 5:30 pm)
- Hostel provided
**Job Responsibility**:
- Research all information regarding weather conditions, local customs, language, currency, and events to make the journey enjoyable.
- Provide exceptional client service with planning and booking business/leisure trips.
- Maintain relationships with clients, vendors, travel partners, and other stakeholders.
- Communicate with clients via phone, mail, or in person about the travel itineraries and address any concerns or questions they may have during or after their trip.
- Educate the clients regarding the cancellation policy, refunds or any penalties.
- Research and negotiate with travel vendors for the best possible rates and packages.
- Prepare marketing and promotional methods to sell tour itinerary packages.
- Stay informed about travel trends, regulations and industry-related news to offer the best possible service.
**Job Requirement**:
- A graduate degree in hospitality, travel or a related field.
- Prior experience as a travel consultant, travel agent, or similar role with an exceptional customer service record.
- Meticulous planner with attention to detail with bookings, payments or other travel-related requirements.
- Excellent communication and managing skills to build and maintain client relationships.
- Proficiency in research and writing (local and international travel arrangements).
- Ability to work under tight deadlines and manage multiple client bookings.
- Proficiency in English, Malay, and any other language (local and/or international).
- Expertise in specific types of travel, such as adventurous, luxury, or corporate travel.
Pay: From RM1,700.00 per month
**Benefits**:
- Maternity leave
- Opportunities for promotion
- Professional development
Schedule:
- Monday to Friday
Supplemental Pay:
- Performance bonus
- Yearly bonus
Ability to commute/relocate:
- Sepang: Reliably commute or willing to relocate with an employer-provided relocation package (preferred)
**Education**:
- Diploma/Advanced Diploma (required)
**Experience**:
- Sales: 1 year (required)
**Language**:
- Malay (required)
- English (required)
**Location**:
- Sepang (required)
Willingness to travel:
- 25% (required)
Expected Start Date: 01/02/2025
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