Branch Manager
4 days ago
Job Purpose: Responsible for **supporting the Branch Manager in the daily business operations of a retail store**.
Job Descriptions:
- Assist Branch Manager in planning and implementing strategies to attract customers.
- Coordinate daily customer service operations (e.g. sales processes, orders and payments).
- Keep track on the progress of weekly, monthly, quarterly and annual objectives.
- Monitor and maintain store inventory.
- Supervise and motivate staff to perform their best.
- Coach and support new and existing Sales Assistant.
- Communicate with clients and evaluate their needs.
- Analyze consumer behavior and adjust product positioning.
- Handle complaints from customers.
- Make sure all employees adhere to company’s policies and guidelines.
- Act as our store’s representative and set an example for our staff.
**Skills**:
- Strong communication and interpersonal skills
- Great customer service skills, including patience and active listening, to ensure customers feel heard and helped
- Presentation skills and knowledge of best visual and marketing display practices
- Conflict management skills to resolve customer issues effectively and ensure efficiency on teams
- Good time management skills to set realistic deadlines and follow specific steps to reach time-sensitive objectives
- In-depth knowledge of the store’s merchandise, its exact location and its prices
Minimum 1 year(s) experience in related field.
Working Location**:8, Jln Tun Abdul Aziz, Bandar Kajang, 43000 Kajang, Selangor**
Pay: From RM2,000.00 per month
**Benefits**:
- Health insurance
- Opportunities for promotion
Schedule:
- Rotational shift
Supplemental Pay:
- Commission pay
- Overtime pay
Work Location: On the road
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