Retail Consultant Setia City Mall, Shah Alam

2 weeks ago

Shah Alam, Malaysia Nala Groups Full time

Company Background : Retail Shop, Personal Care
Working Hours:
1. Morning Shift : 9:45am ~ 6:00pm
2. Afternoon Shift :1:45pm ~10:00pm
3. Full Shift : 9:45am ~10:00pm

**Responsibilities**:

- Greet, serve and provide assistance to customer.
- Introduce and effectively promote all activities (marketing plans, loyalty scheme, promotions) to new & existing clients.
- Ensure customer satisfaction by providing good customer service.
- Achieve given sales target and expectations.
- Take part in housekeeping routines and follow operational procedures consistently.
- Support to maintain the shop floor, assist with visual merchandising, stock management & replenishment.
- Support in all merchandise related processes (e.g. deliveries & returns)
- Support in all stock take & cycle counts related processes.
- Perform accurate sales transactions and sales collections.
- Support Store Management in transaction, complaint & return handling.
- Submit time sheet report to Manager timely and accurately.
- Communicate with Manager to build sales and teamwork.
- Take responsibility to minimize stock loss and maximize store security.
- Ensure merchandising is attractive, up-to-date and consistent with marketing plans.
- Monitor stock’s batch code consistently and update Manager before expiry dates.
- Ensure pricing of stocks are accurate.
- Manage product display at shop, promote and upkeep product and the image of the brand.
- Take and perform instructions or task given by superior with full commitment.

**Working Conditions**:

- The Retail Consultant will report to the Outlet Manager.
- Required to work retail operation hours according to scheduled shift.

**Job Requirements**:

- 1 - 2 years working experience in retail industry is an advantage.
- Passionate & knowledgeable about the brand.
- Ability to be flexible & adaptable to the need of the business.
- Willingness to constantly learn & develop.
- Perceptive of customer needs.
- Able to work on shift, weekends and public holidays

**Qualification**:

- Secondary School/O Level, Higher Secondary/STPM/'A' Level/Pre-U, Diploma, Advanced/Higher/Graduate Diploma

**Company Benefit**:

- Competitive Salary.
- Excellent commission scheme, bonuses(depend on company financial performance)
- Staff purchase discount.
- Annual Leave.
- Medical benefit.
- Training provided.
- Career growth opportunity.

**Salary**: From RM2,000.00 per month

Schedule:

- Afternoon shift
- Day shift
- Holidays
- Weekend jobs

Supplemental pay types:

- Commission pay

**Education**:

- STM/STPM (preferred)

**Experience**:

- Retail: 1 year (preferred)

**Language**:

- English (required)
- Bahasa (required)

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