Hub Coordinator

3 days ago

Penang Island, Malaysia Masverse Sdn Bhd Full time

We are seeking a highly organized and detail-oriented individual to join our team as a Hub Administrator. As a Hub Administrator, you will play a critical role in ensuring the smooth and efficient operation of our hub facility. You will be responsible for overseeing various administrative tasks, managing daily operations, and supporting the needs of our team members and customers.
- Administrative Support: Provide general administrative support to the hub, including managing correspondence, scheduling appointments, and maintaining records and files.
- Hub Operations: Oversee day-to-day operations of the hub, ensuring all activities are conducted efficiently and in compliance with company policies and procedures.
- Team Coordination: Collaborate with team members to facilitate effective communication and coordination within the hub, ensuring a cohesive working environment.
- Customer Service: Serve as a point of contact for customers, addressing inquiries, resolving issues, and ensuring a high level of customer satisfaction.
- Inventory Management: Monitor and maintain inventory levels, including ordering and restocking supplies as needed, and conducting regular inventory audits.
- Facility Maintenance: Coordinate maintenance and repair activities for the hub facility, liaising with external vendors and internal stakeholders to ensure a safe and functional work environment.
- Data Management: Maintain accurate and up-to-date records, databases, and reports related to hub operations, utilizing appropriate software and systems.
- Policy Compliance: Enforce company policies and procedures, ensuring all employees adhere to safety regulations, security protocols, and operational guidelines.
- Continuous Improvement: Identify opportunities for process improvement, implement streamlined procedures, and contribute to the overall efficiency and effectiveness of the hub.

**; Requirements**:
- High school diploma or equivalent; additional education or certifications in business administration or related field is a plus.
- Proven experience in administrative roles, preferably in a logistics, warehouse, or hub environment.
- Strong organizational skills with the ability to prioritize tasks and manage multiple responsibilities simultaneously.
- Excellent communication and interpersonal skills, with the ability to interact effectively with team members, customers, and external stakeholders.
- Proficiency in Chinese is an added bonus
- Proficiency in using office software, such as Microsoft Office Suite and database management systems.
- Attention to detail and a high level of accuracy in all work activities.
- Problem-solving skills and the ability to make effective decisions in a fast-paced environment.
- Knowledge of safety regulations and compliance standards in a warehouse or hub setting.
- Flexibility to work occasional evenings, weekends, or holidays as needed.

We offer competitive compensation and benefits packages, along with opportunities for professional development and growth within our organization.

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