Groupm Services Manager Performance

**Description**

Position at GroupM Services

**Overview of job**
In this role, you will responsible for a team of executives assigned to a portfolio of GroupM Agency's clients while activating Search Ads working across a range of diverse, well-known brands, and delivering high-quality Search marketing campaigns.

**Reporting of the role**

This role reports to Search Lead.

**3 best**
**In this role, your goals will be**:
**In three months**:

- An in-depth knowledge of GroupM's approach to Search Engine Marketing
- Helped to manage and regularly optimize key client accounts
- Provide regular reporting to key internal and external stakeholders

**In six months**:

- Become proficient across SEM account management and optimization tools/techniques
- Implemented account optimization that have made a measurable impact to our client's campaign performance
- Contribute to strategy building for a campaign
- Command in CROI, ROAS,CPS KPI based campaign

**In 12 months**:

- Become proficient across SEM account management and optimization tools/techniques
- Implemented account optimization that have made a measurable impact to our client's campaign performance

**GroupM Services Responsibilities**:
GroupM Services teams adopt a collaborative and customer-centric approach in delivering highly valued and innovative solutions for our Agencies and Agencies' clients, including the activation and execution of dynamic media campaigns.
- Deep understanding of all GroupM Agencies deliverables and campaign KPIs.
- Developing solutions across media behaviors and how target audience interacts with Search touchpoints (i.e. Google, Microsoft Advertising, Google Shopping)
- Develop and identify opportunities to improve and enhance clients' campaigns and advise GroupM Agencies accordingly
- Proactively address, and when needed escalate, any issue that compromises the quality and timeliness of deliverables
- Ensure cluster team understands and comply with finance process (i.e. optimization requirements and schedule updates), GroupM policies and procedures
- Facilitate cross-functional collaboration by demonstrating openness to new ideas and interest in learning from colleagues with different expertise.
- Organize and drive knowledge share and understanding of new trends and technologies across Search activation

**What your day job looks like at GroupM**:

- Independently plan (create media schedule) full funnel planning tactics for Search/eCommerce requirements on across major Search platforms (i.e. Google, Microsoft Advertising) across the cluster accounts
- Lead and implement Search campaign activities of established local and global brands across multiple industries
- Attain Google Ads, Search/eCommerce and Analytics certifications
- Manage team resources and be responsible for their coaching, development and day-to-day supervision
- Any other project or tasks as assigned from time to time

**What you'll bring**:

- Past leadership experience and people management skills such as hold direct reports accountable, able to mentor, coach and motivate people
- Strong analytical, creative-thinking, problem solving and time management skills
- Strive for excellence demonstrated by setting high standards for yourself and others, committed to continuous improvement and deliver results despite constraints
- Knowledge and experience in Digital marketing is an added advantage
- Detail oriented, responsive to deadlines and able to multitask
- Ongoing interest in digital marketing, industry trends, best practices and emerging technologies
- Client servicing experience and good interpersonal skills
- Relationship skills and aware and respectful of diversities

**Minimum qualification**:

- 5+ years working experience in Digital Search marketing or relevant industry
- At least 1 year of managing/mentoring a technical team
- Proficient with Microsoft Excel and PowerPoint
- Strong and fearless in ability to challenge clients and agency planning team
- Able to effectively develop and motivate people to achieve joint goals
- Meticulous attention to detail and effective communication skills
- Able to efficiently prioritize and delegate tasks in a fast-changing environment
- Team player intended as receive and provide feedback professionally, thrive and collaborate in a cross-functional environment
- Leadership skills demonstrated by self-confidence, good judgement, sound decision-making, empathic listening, flexibility, self-motivation and ability to challenge the status quo

**More about GroupM**

GroupM - GroupM leads and shapes media markets by delivering performance enhancing media products and services, powered by data and technology. Our global network agencies and businesses enable our people to work collaboratively across borders with the best in class, providing them the opportunity to accelerate their progress and development. We are not limited by teams or geographies our scale and diverse range of clients lets us be more adventurous wit