Customer Service Specialist

**Job description** Customer Service Representative Samsung Authorized Service Center Sunway Pyramid Shopping Mall, Subang Jaya Responsibilities. Handle customer service on-site Resolve customer problem and issue Do admin and any related task Requirement Minimum SPM Speak Malay and English Willing to learn & start from below Availability to work shift...

**Job description** **Customer Service Representative** Samsung Authorized Service Center Sunway Pyramid Shopping Mall, Subang Jaya Responsibilities. Handle customer service on-site Resolve customer problem and issue Do admin and any related task Requirement Minimum SPM Speak Malay and English Willing to learn & start from below Availability to work shift...

Job description Customer Service Representative Samsung Authorized Service Center Sunway Pyramid Shopping Mall, Subang Jaya Responsibilities. Handle customer service on-site Resolve customer problem and issue Do admin and any related task Requirement Minimum SPM Speak Malay and English Willing to learn & start from below Availability to work shift hours,...

Job Description: - To attend an inbound calls to assist an inquiries from the customers in a call centre environment - Identify and handle customers inquiries completely and accurately to the satisfaction of the customer - Liaise with appropriate department to resolve issues brought up by customers - Maximise opportunities to up sell/cross sell company...

Handle all customer interactions and enquiry on a timely basis and initiate best possible solutions, ensure KPIs are achieved consistently. - Deliver excellent services and increase customer satisfaction. - Identify opportunities to upsell relevant products. - Work closely with sales team for any sales enquiry from new customers. - Maintain confidentiality...

**Handling incoming calls **and enquiries promptly from **Postpaid customers** accurately and professionally. - **Follow up and resolve** customers complaints and ensure it is close to satisfaction. - Handling general enquiries exp: billing, account, promotion etc. - Follow up and resolve customers complaints and ensure it is close to satisfaction. - Work...

Provide support on product-related inquiries, order status, returns, damages, and other customer issues - Collaborating with internal teams and authorized partners to resolve issues swiftly and ensure customer satisfaction - Offering personalized recommendations and guidance to customers to enhance their shopping experience - Maintain a smooth workflow and...

**Job Highlights**: - On the job training - Career progression opportunities - Medical and Dental coverage - Incentive Package **Responsibilities of the role**: - Operations_ To ensure the smooth and effective operations of the center including the following: a. Facilitate student enrolment process; b. Schedule class timetable for optimal use of...

Able to speak and read in mandarin - Answering all calls to our dedicated customer service lines - Responding to billing enquiries - Reminding customers to pay debts - Build sustainable relationships and trust with customer accounts through open and interactive communication - Handle customer complaints, provide appropriate solutions and alternatives within...

Able to speak and read in mandarin - Answering all calls to our dedicated customer service lines - Responding to billing enquiries - Reminding customers to pay debts - Build sustainable relationships and trust with customer accounts through open and interactive communication - Handle customer complaints, provide appropriate solutions and alternatives within...