Retail Associate

7 days ago

Bayan Lepas, Malaysia AP Millennium Consultants Full time

**Location: Office is based in Penang International Airport**

**Working hours: Earliest shift starts at 6.30am, last shift ends at 11.30pm**

**Working days: 5 days work, 2 days off**

**Salary: RM2300 - RM3200 + commission**

**Employment Status: 1 year contract (Renewable basis)**

**ACCOUNTABILITIES**
- Create conversations and engage with the customers to convert into sales opportunities (postpaid / prepaid registrations, devices, VAS and accessories, etc.)
- Result-driven and stay up-to-date with the product features and maintain retail outlet visual appearance in high standards.
- Achieve desirable Net Promoter Score (NPS) by providing exceptional service to the customers. Providing customers with advisory. Product ownership experience and good after sales support.
- Resolve and update customers’ enquiries and complaints and the service is quick and efficient to ensure maximum customer satisfaction by taking ownership of customers’ issues.
- Involve in special events or outside sales and servicing initiatives i.e. device launching as set by the management and execute departmental improvement initiatives at the outlet level.
- Provide continuous and positive feedback to Retail Manager/ Retail Senior Manager on operations and other relevant matters for improvement purposes.
- To maintain accuracy of transactions, inquiries and complaints to meet required KPIs thereby increasing customers’ trust and satisfaction.
- Execute departmental improvement initiatives at the outlet level and perform any other duties as directed by the superior.

**JOB REQUIREMENT**
- Higher Secondary / STPM / Professional Certificate / Diploma / Degree or its equivalent.
- Relevant work experience of minimum two (2) years in Telco or retail industries preferred. Experience in showcasing and conducting product demonstrations preferred.
- Obsessed with customers, passionate about sales, competitive spirit and understand people through interactive conversations.
- Tech-savvy and computer literate.
- Excellent communication, written and interpersonal skills. Strong verbal & written English. Mandarin-speaking is an added advantage
- Personal traits: Positive, Passionate, Collaborative, Creative, A Self Starter, Ability to perform under pressure, a team player and leadership qualities.

**Salary**: RM2,300.00 - RM3,200.00 per month

Schedule:

- Rotational shift

**Education**:

- STM/STPM (preferred)

**Experience**:

- Retail: 2 years (preferred)
- Sales: 2 years (preferred)

  • Retail Associate

    1 week ago

    Bayan Lepas, Malaysia UA Sports Malaysia Sdn Bhd Full time

    **About the Company**: Under Armour has one mission: to make you better. We have a commitment to innovation that lies at the heart of everything we do, not just for our athletes but also for our teammates. As a global organization, our teams around the world push boundaries and think beyond what is expected. **About the Position**: The **Retail...

  • Retail Associate

    5 days ago

    Bayan Lepas, Penang, Malaysia Anaika Collection Sdn Bhd Full time 12,120 - 25,200 per year

    Anaika Collections Sdn Bhd as a subsidiary of Valiram Group ), is a fashion-forward company that has exclusive retail rights to operate stores for famous and emerging brand names such as Charles & Keith, Pedro & Wycon Cosmetics. Commanding a large presence in Malaysia as well as in Singapore and with its continuous expansion plans, we are always on the...

  • Senior Retail Associate

    2 weeks ago

    Bayan Lepas, Penang, Malaysia Anaika Collection Sdn Bhd Full time 24,000 - 30,000 per year

    Anaika Collections Sdn Bhd as a subsidiary of Valiram Group ), is a fashion-forward company that has exclusive retail rights to operate stores for famous and emerging brand names such as Charles & Keith, Pedro & Wycon Cosmetics. Commanding a large presence in Malaysia as well as in Singapore and with its continuous expansion plans, we are always on the...

  • Retail Sales

    7 days ago

    Bayan Lepas, Penang, Malaysia Pristine Commerce Group PLT Full time 12,000 - 24,000 per year

    Job Title: Retail Sales & Marketing Associate (Penang Branch)Company: Swing Again GolfAbout UsSwing Again Golf is Malaysia's leading retailer for quality used golf clubs. With shops across the Northern region, we pride ourselves on offering golfers affordable options, great service, and a unique shopping experience.ResponsibilitiesAssist customers with...

  • Retail Sales Associate

    1 day ago

    Bayan Lepas, Penang, Malaysia PRISM+ Full time 30,000 - 40,000 per year

    Listen to what customers want and assist them in finding the best product for their requirementsConstantly expand product knowledge and deliver it in engaging ways to customersFollow up with customers and provide guidance on product selectionSet up attractive product displays and promotional boothsProvide product demonstration, presentation to customers and...

  • Retail Assistant-penang Queensbay Basic 2,900

    1 week ago

    Bayan Lepas, Malaysia HLA MALAYSIA Full time

    Working Location: PENANG QUEENSBAY BAYAN LEPAS **Basic 2,900, commission separate 400 -1,500** We are recruiting for our HLA brand in Malaysia. HLA (Malaysia) is recruiting for Retail Associate As we are expanding further, we are looking for a dedicated personality to join our big family as a Retail Fashion Associate. You will be responsible to maintain,...

  • Retail Inventory Associate

    2 weeks ago

    Bayan Lepas, Penang, Malaysia Anaika Collection Sdn Bhd Full time 10,000 - 21,000 per year

    Anaika Collections Sdn Bhd as a subsidiary of Valiram Group ), is a fashion-forward company that has exclusive retail rights to operate stores for famous and emerging brand names such as Charles & Keith, Pedro & Wycon Cosmetics. Commanding a large presence in Malaysia as well as in Singapore and with its continuous expansion plans, we are always on the...

  • Retail Sales Associate

    7 days ago

    Bayan Lepas, Penang, Malaysia Brandt Business Services Sdn Bhd Full time 18,000 - 30,000 per year

    Our client is a leading communications service provider in Malaysia that offers mobile and broadband plans and the latest smartphones. They are looking for amazing talents to join their Retail Team at QueensbayJob DescriptionsProactively present and sell products and services to walk-in clients, handle payment, attend to service enquiries and...

  • Retail Sales

    1 week ago

    Bayan Lepas, Malaysia Pristine Commerce Group PLT Full time

    **Job Title**: Retail Sales & Marketing Associate (Penang Branch) **Company**: Swing Again Golf **About Us** Swing Again Golf is Malaysia’s leading retailer for quality used golf clubs. With shops across the Northern region, we pride ourselves on offering golfers affordable options, great service, and a unique shopping experience. **Responsibilities** -...

  • Retail Assistant-penang Queensbay

    7 days ago

    Bayan Lepas, Malaysia HLA MALAYSIA Full time

    Working Location: PENANG QUEENSBAY BAYAN LEPAS （Basic RM 2,900) We are recruiting for our HLA brand in Malaysia. HLA (Malaysia) is recruiting for Retail Associate As we are expanding further, we are looking for a dedicated personality to join our big family as a Retail Fashion Associate. You will be responsible to maintain, replenish, and upkeep of the...