Sales Team Leader
2 days ago
We’re looking for a Sales Team Leader (Travel Agency) with strong closing experience to guide, support and drive our sales team towards achieving their monthly travel package targets.
You must be able to lead by example — know how to close, coach your team on objection handling, and help them push deals through WhatsApp and calls.
**Responsibilities**:
- Supervise and guide the sales team in daily customer follow-ups, WhatsApp engagement, and call handling.
- Train team members on sales scripts, effective closing techniques, and how to overcome objections.
- Monitor sales inquiries and ensure team members respond promptly and professionally.
- Plan and execute daily/weekly sales strategies to help the team reach sales targets (group, pax & revenue).
- Stay up-to-date with all travel products, promotions, and destination knowledge to support the team effectively.
**What We’re Looking For**:
- Minimum Diploma / Degree in Tourism Management/Marketing or any related field.
- Minimum 2 years of experience in sales travel, insurance, telemarketing, or retail).
- Experience in the tourism industry is not required - we welcome applicants from any sales-related background.
- Sales experience is highly preferred, especially those confident in handling objections and closing deals.
- Proven track record in closing sales via WhatsApp, calls, or in-person.
- Excellent leadership, communication, and coaching skills.
- Strong knowledge of objection handling and sales psychology.
**Job Types**: Full-time, Permanent
Pay: RM2,300.00 - RM2,800.00 per month
**Benefits**:
- Cell phone reimbursement
- Free parking
- Opportunities for promotion
- Professional development
Schedule:
- Day shift
Supplemental Pay:
- Overtime pay
- Performance bonus
Ability to commute/relocate:
- Kota Kinabalu: Reliably commute or planning to relocate before starting work (preferred)
**Education**:
- Diploma/Advanced Diploma (preferred)
**Experience**:
- Sales: 2 years (preferred)
**Location**:
- Kota Kinabalu (preferred)
Work Location: In person
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