Customer Support Mandarin Speakers

4 days ago

Kuala Lumpur, Malaysia Mindpec Full time

**Job Title**: Mandarin Speaker (Freshers to 3 Years Experience)

**Location**: [ KL And Penang ]

**Salary**: 4,500+Shift allowance + KPI MYR per month

**Shift**: Night Shift & Rotational Shifts

**Working Days**: 5 Days a Week

**Key Responsibilities**:

- Provide high-quality customer support in Mandarin, addressing inquiries and resolving issues effectively.
- Handle and process customer requests and complaints in a professional manner.
- Maintain a thorough understanding of our products and services to offer accurate information.
- Document and track customer interactions and feedback.
- Collaborate with team members and contribute to achieving departmental goals.

**Requirements**:

- Fluency in Mandarin (both spoken and written).
- Freshers to 3 years of relevant experience.
- Strong communication skills and a customer-oriented attitude.
- Ability to work effectively in a night shift schedule.
- Basic proficiency in English is preferred.
- Good problem-solving skills and attention to detail.
- Proficient in using standard office software and systems.

**Benefits**:

- Competitive salary of 4,500 MYR per month.
- 5-day work week with 2 days off.
- Opportunities for career growth and professional development.
- Friendly and supportive work environment

**Job Types**: Full-time, Permanent, Fresh graduate

Pay: RM2,227.80 - RM4,419.36 per month

Ability to commute/relocate:

- Kuala Lumpur: Reliably commute or planning to relocate before starting work (preferred)

Application Question(s):

- Should be Comfortable for Perm Night shift

**Experience**:

- Mandarin Speaking: 1 year (preferred)

**Language**:

- Mandarin (required)

**Location**:

- Kuala Lumpur (preferred)

Application Deadline: 09/14/2024

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