Sales Administration Executive

2 days ago


Sentul, Malaysia WORKSTREAM ASIA Full time

We’re Hiring**:Sales Administration Executive - Pet & Veterinary Industry**

Location: Sentul, Kuala Lumpur

Do you thrive on **organization, accuracy, and supporting a high-performing sales team**? Are you looking for a role where your skills in sales administration, customer service, and order management directly contribute to growth in the **pet & veterinary industry**?

If yes, we’d love to meet you

What You’ll Do

As a Sales Administration Executive, you’ll be the **backbone of our sales operations**, ensuring smooth processes and excellent customer support by:

- Generating new leads and conducting market research (vets, pet stores, grooming centers, boarding facilities).
- Processing and verifying sales orders through SQL Accounting with accuracy.
- Preparing invoices, delivery orders, credit/debit notes, and all supporting documents.
- Resolving discrepancies in orders, pricing, invoicing, or deliveries quickly and professionally.
- Supporting the sales team with scheduling, proposals, presentations, and reports.
- Acting as the **primary in-house contact** for customers and sales staff on product, pricing, promotions, and order status.
- Documenting and initiating resolution for complaints or returns while escalating complex issues when needed.
- Assisting in travel & expense claims for the sales team.
- Compiling sales data for daily, weekly, and monthly performance reports.
- Maintaining proper filing systems (physical & digital) for all sales-related documents.
- Coordinating office supplies and logistics for the sales department.
- Preparing meeting materials, minutes, and follow-ups.
- Supporting and participating in events, promotions, and activities (including cashiering duties when needed).

What We’re Looking For
- Diploma/Degree in Secretarial, Business Studies, or equivalent (advantage).
- 3-7 years of experience in client servicing, order processing, shipping, or sales administration.
- Strong skills in **Microsoft Office (Excel, Word, PowerPoint, Outlook)**.
- Experience with **SQL Accounting, Bitrix24 CRM, Canva** is highly desirable.
- Excellent communication skills in **Bahasa Malaysia & English** (Mandarin or dialects are a plus).
- Detail-oriented, highly organized, and skilled at multitasking under pressure.
- Proactive problem-solver with a professional and customer-focused approach.
- A genuine interest in pets and basic knowledge of pet nutrition will be a bonus

Why Join Us?

This is more than just an admin role it’s your chance to:
Be part of a fast-growing industry you’ll love.
Play a critical role in ensuring **smooth sales operations**.
Work with a dynamic, supportive team where your contribution is truly valued.
Gain exposure to exciting events, promotions, and industry activities.

Take the next step in your career

Pay: RM2,500.00 - RM3,500.00 per month

**Benefits**:

- Health insurance
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
- Vision insurance

**Education**:

- Diploma/Advanced Diploma (preferred)

**Language**:

- Mandarin (required)
- Bahasa (preferred)

Work Location: In person



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